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Rollingwood Management Co

OPEN NOW

Today9:00 am - 5:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri9:00 am - 5:00 pm

Payment method:
master card, visa
AKA:

Rollingwood Management Inc

Categories:
Real Estate Management, Real Estate Consultants

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11/13/2011
Rollingwood Management is the Best!

I ABSOLUTELY loved leasing a house managed by Rollingwood Management! The people were extremely professional and friendly. They treated us with respect and provided us with outstanding customer service. I would highly recommend leasing a house managed by Rollingwood. Michael Francis and Larry Park were wonderful to work with. They took great care of the property and our family's needs while we leased the propert... view more

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08/31/2011
Would not recommend

We found a decent duplex in a very nice area of Austin with a reasonable monthly rent. Unfortunately, Rollingwood Management turned out to be the pitfall of the entire deal. \r \r The property was in decent condition, but the duplex was old and in need of repairs. Still, with rental properties, this is to be expected. What wasn't expected was the $850 taken out of our deposit for carpet cleaning! The carpet was in ... view more

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11/02/2010
Good people that take care of business.

After living at my rental property for five years there was recently a couple of issues that had developed. One of them was rather unique to my many years of renting and Michael and his team worked with me to get them taken care of in a prompt professional manner. Repairs have always been taken care of quickly but in this instance they went above and beyond. Kudos to Michael and Anthony for the work involved in this.... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/29/2010
One of the better companies

I've rented from several management companies in town and Rollingwood did a pretty good job. While there were some repair issues from time to time, they always responded quickly and took care of them. When I moved out I thought I'd loose my deposit but they were fair.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/11/2009
Slow to respond to problems

I use Rollingwood Management to rent out my house. For the price I pay, I feel that the service is terrible. I have had to contact them several times about billing or service questions. I am finding a new service next time.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/06/2008
House with many problems

We lived at the propert for less than a year. We have had many problems with the property, (rodents, leaks, electrical) but rollingwood has always performed maintenance to address the many issues that arose. It's been a little inconvenient and stressful; but it just is what it is.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
04/16/2007
Professional service and very nice staff

From the day we applied to rent our house to the day we moved out, the staff at Rollingwood Management always treated us professionally. Unlike other houses we have leased in Austin, this house was clean and in good condition when we moved in just like they said it would be. Additionally, they always responded to our maintenance requests promptly. If you want to rent a house from a management company that cares an... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Rollingwood Management Co

3355 Bee Cave RdWest Lake HillsTX 78746

(512) 327-4451

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Rollingwood Management Co

3355 Bee Cave RdWest Lake HillsTX 78746

(512) 327-4451

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