Lack of attention to patients and mediocre care.
My husband and I went to Dr. Forsche for a fairly routine issue. After waiting for half an hour in the waiting, room, we were escorted to the exam room in which we sat for yet another twenty minutes. Finally, the doctor came in and listened to my husband for thirty seconds before diagnosing the issue and writing a prescription. I was a little annoyed with him for several reasons: he spoke over us both on several occasions, he seemed rushed as well as put off that we would dare wate his clearly precious time and, while we were waiting in the exam room, we heard him chatting and laughing with his nurses out in the hall. I understand that doctor's offices can run slowly, but - come on; you have people waiting in the lobby, people waiting in the exam room and you can simply chit chat with your nurses about your weekend plans?
After the appointment, we got a bill for $5.00 because his staff charged us the wrong co-pay. This really is nothing, but a minor inconvenience, so it's not that big of a deal, but when I called to pay, I got a message that the phone systems were broken, they were sorry for the inconvenience and to leave a message and they would call back. I left a message and did not hear anything for about a week, so I called back a week later, repeated the process and still did not hear back from them. This occurred three times without a resolution. In retrospect, I could have obviously sent a check, so that's lack of thinking on my part, but I do wonder why they simply could not call back or fix their systems.....
At the end of the day, we got what we needed, but I will certainly not be going back. The doctor performed his duties as a doctor, but was rude, brisk and lacking in any bedside manner.