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Abraxas Pet Resort

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Business Details

34

years

in Business

Where Pets Go On Vacation! Clean, Safe, Secure and Friendly Boarding Services!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:
With over 30-years of experience, at Abraxas Pet Resort your pet will be pampered and cared for in a clean, safe, secure environment. Locally owned and operated, Abraxas Pet Resort is honored to have many of their clients refer their friends for services, too! The caring professionals at Abraxas Pet Resort provide the highest quality of care to make sure that your pet's stay is a vacation for you and them. The boarding and kennel services at Abraxas Pet Resort set the standard for all in the industry. Licensed for up to 120-pets in their clean, safe and secure setting, complete with double-fenced areas. In addition to large outdoor areas to run and play, your pet will have air conditioned and heated areas for their comfort. It's almost like being at home! Abraxas Pet Resort believes that every dog needs to be groomed on a regular basis. Regular grooming prevents excessive shedding, skin and paw disorders, and painful mats. Abraxas Pet Resort provides complete dog grooming services including, washing, flea dips, anal gland expressing, ears cleaned and nail trimming. They'll even top your pet with your choice of a cute bow or cool cameo-scarf! The groomers have over 80-years of cumulative experience. Abraxas Pet Resort believes in giving back to the community, by providing pro-bono services for select pet rescue groups and animal shelters. They offer no-charge on services to our members of the military if deployed. Seniors also receive liberal discounts.
Sponsored Links
Brands:
Corti-Care
Payment method:
mastercard, amex, debit, discover, visa
Location:
Just west of Bangerter Highway on the north side of 9000 South. Easy access.
Neighborhood:
Vistawest
AKA:

Abraxas Kennels

Abraxas-The-Pet-Resort

Categories:
Pet Boarding & Kennels, Pet Training, Pet Grooming, Pet Services, Pet Stores, Kennels, Dog Training, Pet Sitting & Exercising Services
Other Information:

Parking: On Site

Wheelchair Accessible: Yes

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Reviews

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Posted: 12/5/2015

Overall

This was a terrible place with dogs outside in the snow and a stench so morbid any pet owner should turn right around a run! An appointment had been set to groom the cat - the front door elderly woman was incredibly abrupt and disrespectful and amazing unhelpful. The lady in scrubs didn't say hello but instead stated everything they wouldn't do rather than confirming the grooming appointment and telling me by what time the cat would be ready to pick up. Upon leaving, the ragged frayed chain link fence (pictures taken) tore a huge hole in my shoes to which the management told me the owner would immediately be in touch. This of course didn't happen until several calls and reminders days later. Upon picking the cat up nothing had been done to satisfaction or specification and they overcharged my credit card as an additional stab in the back. The call with the owner days later consisted of them failing to admit guilt, offer any form of compensation and merely stated "too bad" when the question was posited on what they could do - to at least fix the broken gate. I fear that people are being ripped off, treated poorly and are going to a place that is unfit for any animal. What a horrible place.

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Shaggydogs

Posted: 2/18/2015

Provided by Citysearch - 
Overall
10 years of good experiences

I have had my dogs boarded and groomed at Abraxas many times and have always been pleased with the service! The kennels are clean, the dogs are not stressed, and the staff is always pleasant! I would recommend them anytime!!

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AWMM

Posted: 8/31/2010

Provided by Citysearch - 
Overall
The best of care for many years

Abraxas has been my go-to pet care resort for more than 15 years and will continue to be for many more. The staff is wonderful, the groomers the best, and the trainer one of the best in the USA. So why go anywhere else? You don't need to!

Helpful?Flag
daisygal

Posted: 10/7/2009

Provided by Citysearch - 
Overall
The best groomers in SLC area!

Having had my 2 year old Yorkie cut and groomed at various pet groomers, I have never really been happy with the way it had been done. That is until I decided to make an appointment at Abraxas. Both my husband and I were highly delighted with the results. Needless to say we have been regular customers since. I would not hesitate to recommend Abraxas in West Jordan to any perspective pet owner who wants 1st Class service for their pet especially with Kim, as all work is carried out to a highly professional standard

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Gayle Denman

Posted: 9/29/2009

Provided by Citysearch - 
Overall
Great place for boarding and training!

The staff at Abraxas are so good with the bullterriers. They treat them just like they were family, well they almost are with as much as we travel. We are always greeted with friendly smiles and delighted with the condition of our pets! We wouldn't go anywhere else!

:-)

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MLBMelissa

Posted: 4/18/2009

Provided by Citysearch - 
Overall
Wouldn't go anywhere else!

I'm honestly shocked that anybody would have anything negative to say about Abraxas! We take our Yorkie and Shih-tzu to Abaraxas at least twice a year to be groomed and while I haven't boarded them, I would certainly trust them as they care just as much for my dogs as I do! We've taken pets to other groomers and had horrible cuts, depressed dogs and even cuts and razor burn as a result. We've always had our pets returned to us as cute as can be (despite our fireball shih-tzu being a handful!) and very happy. I wouldn't trust anybody else with my little dogs!

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happydogs

Posted: 4/17/2009

Provided by Citysearch - 
Overall
happy dogs

I have used Abraxas Pet Resort for 10 + yrs. Several yrs back I won 3 free grooms at another place. The 1st time I took my dog she was excited about going some where new-when I picked her up she was withdrawn and acted weird for a few days. The 2nd time she wouldn't get out of the car-there wasn't a 3rd time! Her next grooming was scheduled back at Abraxas. Her ""sister"" now goes there to be groomed also,{girls day at the spa} so I'm pulled up the stairs to the grooming area by 2 dogs ! They are actually happy to go there. I have boarded dogs there also. I must have drove the NICE staff crazy calling everyday to check on them-they were always understanding about a worried ""Mom"". Never did they act like it was a bother to give me an update on them. I'm not to sure about the above negative reviews. Some people are NEVER happy with anything or any one.{little dogs shiver when happy, excited, and cold-I see this every day -I work in a Vet clinic}. I would recommend Abraxas Pet Resort to anyone for boarding and grooming. They return your dogs happy and willing to go back.

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MissBubba

Posted: 12/31/2008

Provided by Citysearch - 
Overall
Horrible Experience - My Small Dog was Shivering When I Picked Him Up

This was the second time I boarded my dog at this kennel and when I picked him up he was shivering. The first time I boarded him here was in mid October when I guess the weather was warm enough that he wouldn't get ill. I have a small poodle and was told by staff that small dogs would be kept inside. While the small dogs are kept ""inside"" it is not temperature controlled or put at a very cold temperature. My dog now has a serious ear infection and was very traumatized and whined for thirty minutes after we picked him up. I was extremely disappointed with the service and poor care this time around. I will not take my dog back.

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4dogsandme

Posted: 12/18/2008

Provided by Citysearch - 
Overall
Nothing but good things to say

I'm very surprised to read the review above. I've been taking my dogs to Abraxas for almost 4 years, and have always been treated with respect and professionalism.

In fact, on my second or third visit, there was some crossed communication between me and a staff member. When the owner and the rest of the staff found out, they bent over backwards to make it right.

When I leave my dogs at Abraxas, I know that they are in a secure environment, being cared for by professionals - not by some random person who may or may not know anything about dogs. Moreover, one of my dogs is a rescue who had been badly abused and was very shy and fearful around strangers. II would not be comfortable leaving her in 9 out of 10 kennels in the valley. However, when I leave her at Abraxas, she actually GAINS weight - she's become THAT relaxed there!.

The staff at Abraxas is extremely competent, caring, and very, very good. I simply wouldn't choose to board my dogs anywhere else. And, I'd like to point out, that I live just below the Avenues, and willingly drive to West Jordan instead of using a kennel closer to me.

The only thing I can imagine is that there has to be another side to this story, as I CANNOT imagine this incident occurring in exactly the way it's been described.

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meandmypuppy

Posted: 11/29/2008

Provided by Citysearch - 
Overall
Horrible Boarding Experience

I took my dog here for the first time this weekend. The facility was very clean. The employees seemed nice. My mother went to pick up our dog because they told us check out time was 10:00 and we would not make it back by then. First, they brought her the wrong dog. When she said wrong dog, they were rude about it. They tried charging her for an extra day and told her she could not use the $10.00 off coupon for first time customers saying we'd been taking our dog there for almost a year! We had NEVER been there!! They sent her home with the wrong blanket for the dog. When we got back in town we went over there to exchange beds. At that point we find out they change kennels every night to get a new view. They did not even move his bed. She said that if we had put his name on it, then they would have moved it. Wouldn't you think they should have said that before we left the dog so we could put his name on it? They did not apologize for our problems and when my husband said he was unhappy and would not return, get this...she laughed!!! And she was the owner! Talk about horrible customer service! I will not go back and I will tell others! There are many better places out there!

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Abraxas Pet Resort

3742 W 9000 SWest JordanUT 84088

(801) 280-3090

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Abraxas Pet Resort

3742 W 9000 SWest JordanUT 84088

(801) 280-3090

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