I went for lunch the today and the food was really subpar. I got a BBQ Chicken Salad and it didn't have any of the normal things you would expect in a BBQ Chicken Salad. It was very bland and almost unedible. I think the biggest failure was the ranch dressing. It was thin and had no flavor, a liquidy consistency. Usually ranch is thick, full of herbs and it's flavorful but this fell completely flat. The salad consisted of romanie lettuce, 2 cherry tomatoes halved, some red peppers, old looking corn, black beans and a dry, skinny piece of chopped chicken. It was a real let down. No onions, no chips, no cheese, no black olives, no cucumber, no herbs, nothing you would expect from a 13 dollar BBQ Chicken Salad.
I was so upset, I had to say something to the waitress. I simply told her that I didn't feel right abut paying $12.95 for a salad of that quality. She brought over the bill and the salad was on there. I was ok with that but I at least wanted to speak with the manager. I asked for the manager and I was told that he was ""too busy"" to speak with me and that my dislike of the salad was subjective. She gave me $4 off the bill and we called it a day. I was not happy with the $4 off. That salad was not worth $8.95 and I wanted to make a point that this salad was not up to standard. I wouldn't serve that to guests at my home, nevermind a paying client.
Long story short, I was with my fiance and he doesn't feel comfortable with complaining so I had to drop it. After we left, he said his Pulled Pork sandwich was also terrible. He said it was a big bun with barely any meat on it for $12. What a rip off! I was kind of angry that he didn't say anything sooner. I would have complained about both dishes. I hate to pay and let a restaurant think they are doing a good job when the food is terrible.
I have been to this place in the past and it was always decent. I will not return after this trip. Truly awful. What kind of manager doesn't want to know what the customers think of the food? I compliment when it's good and I criticize when it's bad. That's what you should do when you're paying for something.
The beer was good and the waitress was fast. We had a nice time, unfortunately the food sucked.
It's really not difficult to make ranch dressing - how can they mess that up??? I can make better ranch at home and it takes 5 minutes!
Needless to say, I am still craving the BBQ Chicken Salad I wanted.