Weddings By Design

I had no experience picking out a Wedding dress or bridesmaids dress. Truda was my saving Grace! She is amazing, always helpful & made me feel at ease. Looking forward to a Fabulous Wedding. Thank you to the entire staff!! Elizabeth

Weddings by Design made my wedding planning process absolutely amazing and stress free. Not only did I find my dream dress but the consultants, manager and even the owner gave me attention fit for a queen. Every time, I came into the store they made me feel important and beautiful. The attention to detail is unparalleled to any other. My gorgeous Maggie Sottero dress was measured so perfectly the only alterations I needed was adding a bustle. I also purchased my bridesmaids gowns at this store and they were absolutely perfect. My maid of honor had a different style but this was not a problem and the consultants assisted me in picking out dresses that would flatter all my girls. Not only were my bridal party dresses purchased here but both my mother and mother-in-law found beautiful dresses as well. My mom was nervous about shopping for a dress but the ladies at this store made her feel comfortable and she actually enjoyed the process. At one of my many appointments I fell in love with a stunning headband. However, I procrastinated and didn't order early enough. The bridal manager worked with me and was able to get the headpiece of my dreams in time for my wedding.The service I received and the experience I had in doing business with Weddings by Design was completely professional and beyond enjoyable. I would recommend this store to anyone!

First off let me say I adored my dress. It was perfect in every single way. Stunning and I could feel myself glowing in it. Unfortunately that has everything to do with the designer (ella) and not the store. I wouldn’t recommend weddings by design to my worst enemy if I had one. Their lack of professionalism combined with a lack of business ethics and integrity make what should be one if the most special days in a girl's life, a nightmare. I have never been treated so poorly by a business. I can shorten my awful experiences into a paragraph that will fit here but first I encourage you to not just take my word for it. Ask around as I have discovered by word of mouth and witnessing the same thing happens to other brides that happened to me while I was in the store. Look them up through the better business bureau's website. They have multiple complaints some of which were never resolved to customer satisfaction. Look at Google reviews (which are quite low). Don’t trust their facebook page as by experience I know they immediately delete any post that is completely positive. Their unprofessional and unethical business tactics cost me over $500 to fix. After they have convinced you to buy their dresses (that are very expensive) they argue with you about the size saying they are the experts. When your dress arrives and won’t stay up they sing a much different story. I experienced this as well as witnessed them do it to another bride in the store. After using social networking to discuss my dissatisfaction it came to my attention many others who I am friends with or acquainted with that this is their norm. Avoid this store like the plague. They do have some nice consultants but the owner and managers are awful to deal with and I am a mental health therapist that deals with assisting people to manage this on a daily basis. Asking for a dress that fits, your voice to be heard and respected and receiving a courteous response is not too much to ask for from a business esp when I spent $2000 on the dress alone without $100 for shoes, $210 for veil, $210 for hair piece, and $100 on gown preservation. Instead their response to my better business bureau complaint is to pit in writing calling me demeaning names saying that I am lying. Find their beautiful dresses and brands somewhere else and keep that experience special to you. I hope this review helps prevent this from happening to others, as extra (large) costs are very stressful in planning a wedding.

Once they have your money you can expect some of the worst customer service I have ever encountered. The tuxes were ill-fitting, extremely overpriced and the shop never followed through on a remedy. I would never recommend this shop to anyone.