Well they are good at taking animals in and getting the pets adopted out I just was charged more for a small chichuaua puppy than a lab mix puppy about 3 years ago. It was 150.00 for the lab and 250.00 for the chichuaua puppy. Now I had no serious medical illnesses which was very good and the service was good and they keep the area clean. I just think the prices get a little pricey if you are trying to get homes for these animals some people can't afford some of those prices. I just think if the prices were not as high on the animals they might get more of the animals adopted out still to good homes.