The tellers sometimes make unnecessary jokes and remarks about the customers. For example, I once had to go there two mornings in a row. I don't know why they thought this was so funny. There were a couple of regular tellers that I thought were nice, but they are gone now.
Great bank,excellent customer service always with a patient ,courteous bank representative.The bank manager always makes herself available,gives service with a smile.Overall ,Woodforest is the best experience I've had in this crazy world of finance s and money management.