This hotel was in absolutely pristine condition when I toured the facility. I was hesitant to book initially before my visit, based on mixed reviews. I noticed attentive staff who went far above and beyong their call of duty to make my trip absolutely amazing. The facility was well maintained, the rooms were newer with granite countertops in bathroom. The value for the price was truly exceptional. You are legitimately a stones-throw from Universal Studios, and can see the Wet N Wild Water Theme Park from any room. Huge Parking Lot was delightful. There was always a spot, if you ever had an issue staff resolved that issue immediately. I truly can not say enough great things about this hotel. Beds were comfortable with premium bedding, pillows, and blankets. every room has a brand new 40 Inch Flat Screen Television within it. One of the cleanest well kept hotels I have stayed in, especially being located within such a high traffic tourist destination. Diane H. - Front Desk, made this trip exceptional and resolved any issue that I ever had with a smile. This individual made my stay totally worth it, and I will stay at this hotel and Best Westerns again in general because of her. You can not go wrong at this hotel, truly a gem!!!
2014 W Colonial DrOrlando, FL 32804
From Business: Located in Orlando, FL, the Best Western Orlando West is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel p…
7474 W Colonial DrOrlando, FL 32818
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I was really surprised that this was such a large hotel. It is the World's largest Econolodge! The name was recently changed. The service at the front desk and friendliness was a good beginning. The room was very nice and very clean. Great location for walking to things on International Drive. They even had a Poolside Cafe that had great food at reasonable prices. It is best to reserve transportation on the shuttle bus when you get in to assure that there is a seat available for you. They ran quite a few scheduled shuttles for Disney, Universal and SeaWorld each and every day of our stay. The pool is really nice and there is a nice sized Jacuzzi too. We had just a deluxe room but understand there are lots of suites with kitchenettes or jacuzzis. My family will return here! When it is our anniversary I think we will get one of the Jacuzzi rooms to celebrate on our own without the kids. Try it you will like it!!! Sandy from New Jersey
This was a really excellent Hotel. I was on the internet doing Memorial Day looking for 2 hours. I wanted to fne a reasonable but nice Hotel. I was so surprise at the price and Hotel. The Guest Service Agent Andavia was really nice and infomative. The room smell very nice. The room, bed, sheet, bathroom, carpet, Hallway & pool was very very clean. This mean a lot to me after my experience at other Hotels. The Hotel really looked like a five star hotel. We had a microwave & refigerator. I don't know what's up with the other Hotels not having these two appliances. These two items help you save money. I had only one complaint the beds were very uncomfatable. They were very clean and soft but our backs were hurting everyday we sleep on them. Other than that this was a very good stay
Tanya at the front desk was amazing. She was very good patience in trying to make sure that I had everything that I needed. Also as I was waiting for reservation to appear in their system she told me about many different amenities that the hotel offered. She has shown me the best experience that I have ever been shown in any of my hotels stays in 13 years. I will always make sure that I stay at the Best Western when in Orlando.
This hotel was a pleasure! Literally across the street from Wet and Wild water park and a couple of lights away from universal, it is the perfect location. Anything you can think of to eat will be 2 right turns away on international drive! The staff is very polite and attentive, the rooms and entire hotel were very clean and well maintained. I would come back here in a heartbeat!
After having a nightmare with our first hotel we came to Best Western and the place was amazing. After hearing of our troubles at the previous hotel we were upgraded to a mini suite and the room was lovely. Big bed, pull out bed, big tv with loads of channels, mini kitchen area, fridge, shuttles to Universal studios this place had it all. Will definitely be back one day.
This is a great comfort inn to stay at if you need to stop over in Orlando. It's family owned and the staff is friendly. It has a pool, breakfast bar, free internet, nice big clean rooms. Everything you need for a comfortable stay. We stayed there on extended stay and we were very happy with our service. By the end of our stay, we were practically part of the family!
One of the best hotel customer service we ever had. Guest Services was the best. Tanya was the best! She gets an A+++ for best customer service. She made sure my wife and I were comfortable and aware of what the hotel has to offer. She also made us get are welcome package. We stayed here 2 separate nights and still got treated very well. Thanks again for everything.
I enjoyed our stay at the Best Western - Orlando Gateway Hotel - Orlando Close to the shopping and Theme Parks. The Best Western - Orlando Gateway was clean and quiet. When we arrived we were greeted quickly and the staff were very informative. Recommended shopping and places to eat. With the wonderful pool area - we will be coming back for a family vacation .
Joshua who worked in the bar was a wonderful, personable and very professional person. He went out of his way to make us feel welcome and feel that we were the only guests at the hotel. We would return to your hotel just for the fact that Joshua is an amazing employee and made us feel right at home. He is a wonderful asset to your hotel.