Is there anything lower than Poor-Fair? This is a UPS franchise store that a package was shipped from to me. In all fairness the store was not responsible for the actual delivery - the UPS driver was, but the store places a sticker on the box that states something like if this package is damaged do not contact carrier call this store at the number listed below. Well the package was damaged not beyond savage, but the driver dropped the package off at our garage around 6:00 pm - although we were all at home. So we never knew a package was delivered until the next morning after it had rained and our sprinkler system had come during the early morning. So you guessed it - I had brand new wet purchase inside of a big ole wet brown box.
When I called the franchise store like the label said precisely at 8:02 am - I got worse customer service and attitude. I am so glad I was not in this store face to face with the gentleman because it would not have been pretty. I am not sure if he's the owner of the franchise or just a employee, but either way he needs to be fired or close it down. My advice is do not use this store better yet use Fedex at least they attempt to ring the door bell.