Extremely Rude Owner's Son (Shangri-La, Detroit)
Address: Shangri-La Chinese Restaurant, Cass Ave. & Forest Ave., Detroit, 48202
Subject: Extremely Rude Owner's Son
We just had an extremely bad dinner experience at Shangri-La at the corner of Cass Ave. and Forest Ave. The bill was questionable, and the owner's son was disappointingly rude. The story happened after we received the bill from a waiter.
The bill clearly printed $20.95 for half a duck. But the original price on the menu for such half a duck was $14.95. So the rest $20.95-$14.95=$6.00 must come from the 8 pancakes, the source and the green onion served along with the duck. The waiter told us $0.25 per pancake, so 8 pancakes cost $2. Logically, the rest $6-$2=$4 must come from the source and the green onion. We felt really not sure about the implied $4 charge for just a bit source and green onion??? Yes, it wasn?t much money. But you know the feeling of being overcharged. And we just wanted to find out if the bill was wrong!
Half a duck: $14.95
8 pancakes : 8*$0.25= $ 2.00
A bit source and green onion: $ 4.00 or $2.00 ??????
Sum : $ 20.95 ??????
However, the waiter was reluctant to talk about the price of the source and the green onion. Instead, he asked another old man to come upstairs. But, once again, that old man simply replied that he didn't know about the price and indicated that the owner knew about the price. Anyway, this old man asked the owner's son to talk to us.
This time, we were really disappointed by this owner's son's poor attitude. We explained over and over again that we only needed to find out if the bill was wrong or not. But that rude guy wouldn't even listen. He kept shouting the following words:
""If you don't want to pay, you go out to eat!! Don't eat here!!""
""Call the police!!""
When we asked him to clear up the bill, he calculated as follows:
""Half a duck: $14.95""
""8 pancakes : $ 2.00""
""Source and green onion: $ 2.00""
Supposedly, after a straightforward calculation, the total cost for such half a duck should be $14.95 + $ 2.00 + $ 2.00 = $18.95. So, why would they charge us $20.95 ????
His response of shouting was rather irritating:
""Fine! You just want $1 off! Are you happy now?!!""
OK, I didn't want to argue with such a rude owner's son any more. It wasn't worth my time. I paid whatever final bill they gave me. And, I paid $9 as the tips (the total bill was around $50 after tax). Though I saw no reason to pay the $9 tips, I just wanted him to know that we are never supposed to be humiliated by words like ""If you don't want to pay, you go out to eat!! Don't eat here!!""