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Equipment Rentals Inc

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Business Details

37

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
Equipment Rentals Inc. has served all of Southeastern Wisconsin since 1979 with the finest in equipment rentals & party rentals. Our fleet of delivery vehicles gives us the flexibility to bring equipment to you....when you need it. A competent, knowledgeable staff with over 100 years of combined equipment rental and party rental experience sets us apart from our competition, 7 days a week.
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Brands:
Milwaukee
Payment method:
mastercard, visa
AKA:

Equipment Rentals Inc West Bend

Categories:
Rental Service Stores & Yards, Party Supply Rental

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Reviews

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10/20/2014

Great place to rent from. Huge selection of tools to rent. They were very friendly and helpful. I called around to a few places and they were the only store that had what I need to rent and it was very affordable. I would highly recommend.

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06/30/2010
Customer service excellence

I have been a long time customer of Equipment Rentals.

After reading another customers review I felt I had to show what my service experience has been like over the past 15 years.

Most of what I rent has been lawn/landscape equipment and a one time rental for a graduation party. I have never had many issues over my time with my equipment. However I did rent a lawn edger one season that did not work. I called them up as soon as I got home and found it did not run. They were un
...view moreable to bring one out to me, but did allow me to come in and swap units. Ultimately in the end they gave me a bit of a break on the rental fee and had me leave feeling good.

For a graduation party that I hosted all the games I rented and the tables and chairs were in good shape and clean. The delivery crew was very nice and helped me get items to where I wanted them.

I have to give Equipment Rentals a 5 out of 5 for always being a great rental source and being fair with me on any equipment I have used.
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04/07/2010
Blacklisted!

20 years ago I rented a piece of equipment and it was damaged so when I went to use it it wouldn't work. I immediately called them and they said that I needed to return it before they closed or I would be charged. I asked them to wait while I loaded up and headed back. When I got there they had already closed. Not wanting to pay for keeping a piece of broken equipment overnight I left it by the fence.

Yesterday I needed another piece of equipment so I decided to give Equipment R
...view moreentals another try. Turns out they put me on a list of customers to not rent to because I had 'damaged' the piece of equipment! Never mind that when they rented me the tool it was already broken. Regardless of what may have happened that day, I would have figured that 20 years later they would have been willing to move on. Apparently not.

I can not recommend Equipment Rentals to anybody looking to rent something. Instead of risking your good name on them, try giving Suburban Rental in Thiensville a call instead. Done business with them numerous times over the years and every time there's been a problem, they've worked to make it right. Wish I could say the same about Equipment Rentals.
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claimed iconBusiness Response.10/25/2011

As the owner of Equipment Rentals Inc., I cannot speak to the issues that "chester50" claims to have had without knowing his identity. We work very hard to make sure that we supply good equipment to our customers, at fair rates and backed up with great service. If a customer has an issue with a piece of equipment, we work with our customer to rectify the situation as quickly as possible. As far as "chester50" being blacklisted, again I do not know the particulars of his issue. We do however maintain a "do not rent" policy to people that habitually drop items after hours without authorization(especially if they did not pay). This we feel is very reasonable. If "chester50" would like to contact me the next time he needs to rent something, I will try to work through his issues with him. Thank You

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Equipment Rentals Inc

2001 Decorah RdWest BendWI 53095

(262) 673-3454

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Equipment Rentals Inc

2001 Decorah RdWest BendWI 53095

(262) 673-3454

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