Laura is extremely rude and incompetent. This place lacks professionalism and communication. Just making an appointment was ridiculous. If this is how the office is run, I can't imagine how other parts of this "business" function. This is one of the worst experiences I have ever had with a dentist's office. t's not that difficult to schedule an appointment and communicate with a customer. It really is quite simple and my 5 year old could have done a better job. I suppose that's what you get when you have a bunch of uneducated females who have G.E.D's running the "office." Do not waste your time giving this place your business. Go elsewhere if you want to keep your sanity and prevent headaches. There are many other dental offices out there with superior customer serivce and intellegent staff, just NOT Great Expressions Dental in Wesley Chapel and especially Laura in the office.