After seeing these negative reviews, I have to tell of my very positive experiences. I have taken two dogs to the Wentzville location several times for boarding. Prior to the first time, I decided to check out the place during an impromptu visit. Crystal, I believe is the...more assistant manager, took me on a tour without hesitation. She showed me all around and the facilities were very nice and clean. Dogs in the kennel were barking, didn't seem to bother the staff. They appeared very organized. Each time I leave my dogs I feel confident that they are being well cared for. One of my dogs has an issue with recurrent cysts on the tops of her paws that break open at times. During one stay they called me and said it looked like her paw was inflamed and they even went to the vet's office and picked up a prescription for my dog and did not charge me for their time or the trip. Every time I bring my dogs in for boarding (which has been four times now), Crystal enthusiastically greets my dogs by name, get down on the ground and gives them hugs. I just cannot say enough good things about boarding at Westinn in Wentzville.view less
Serving the Wentzville Area.
The staff from beginging to end is excellant!!!!!!!!! Dr. Susan takes all the time you need to understand what your pet needs.
This is truly the best kennel in the area. Very clean, modern kennels for boarding. The staff is exceptional, very attentive to your dog's needs. The prices are very reasonable compared to the other 'premiere' kennels in the area and they do not have additional charges fo...morer any extra services, such as medications, supplements or bringing your dog's own food. They also have a retail store located in the same building and carry a wide variety of products including many holistic brands of dog food. The training area is huge and has state of the art matting that is easy on you and your dog. Westinn offers not only your standard obedience classes but also puppy classes, agility, flyball and rally classes. Behavior evaluation and modification is available and administered by the owner, Sharon West. All of the instructors there are well trained and present a professional attitude and appearance. This is the very best kennel and training facility in the St. Louis area.view less
I have to say that this was the most wonderful experience with a dog groomer. Our dogs did so well with him. He was so prompt on getting here on time. he did an awesome job on the dogs. He is so kind and caring. He is reasonable and I just can't say enough good things...I...more am happy I found him. No more dropping the dogs off and waiting by the phone all day while these groomers try to get their act together. Thanks Billview less