I have nothing but praise and appreciation for the physicians who cared for me during my years of tremendous pain and suffering. It had gotten to the point where I couldn't even cover my body with a cover or sheet. Days and nights of excruciating pain had plagued my weak body. Initially, I went to see Dr. A. Rhyne for severe back pain. He was a very kind and soft spoken doctor. Immediately, I felt highly comfortable and receptive of his care. It didn't take long for me to realize I had found a great doctor and I was grateful for the service and care I received from him. Years later, after my back surgery, there was still a lot of pain. I had to have hip surgery. Dr. Rhyne recommended his colleague, Dr. Walter Beaver. On my first visit, I knew I was at the right place. Dr. Beaver's nurse, Tamara, was the epitome of the kind of nurse every doctor's office should have. I came in the office bent over in pain. When she came to get me, she smiled genuinely, greeted me, and reminded me to take all the time I needed to take each step. Kindly, she took my hand and her arm became my walking stick. She whispered softly, "Ms. Jordan, I know you're in a lot of pain, let me help you." She didn't need any X-rays to tell her I was in severe pain. She used her heart! Next, she helped to escort me to a room to take an X-ray. The gentleman there was exactly that, GENTLE. He told me to take my time and to move when the pain would let me move. He asked me if I needed help to put my legs on the table. When I nodded, he proceeded to lift them with a gentle understanding of my pain. I had to hold back the tears of appreciation. Gentleness and patience of this nature is truly found occassionally, not daily. At last, I finally got to meet Dr. Walter Beaver. I had already seen a picture of him. His picture reminded me of an older man of prominent statue. When I met him, his kind eyes greeted me with special kindness. I felt like I was in the presence of a priest. He seemed completely sincere and attentive. I had surgery on my hip and soon started to mend. After my hip got better, my neck pain got worse. Dr. Rhyne then recommended me to another colleague, Dr. Milam. He was a young physician with highly experienced characteristics. I felt completey safe and ready to get my last surgery over with. Not only was he highly competent, but he was extremely amiable with a handsome face to look at. What a sight for a sore eyes! When I hear people complaining about poor healthcare, I always tell them about the world's best physicians God sent to help me at Ortho-Carolina in Charlotte, N.C.
I visited this clinic today after a Google search for allergists in Charlotte. When I called I spoke with someone that was very pleasant and she informed me that they have walk-in hours everyday from 9 am-11am so I decided to stop in. The woman at the front desks attitude left much to be desired, but I have had an incessant itch for weeks and needed to see an allergist so I let it go. She gave me a form to fill out and upon returning it to her she stated that I had to pay the $125 consultation fee upfront. I told her that it is not typical to pay for a visit prior to being seen and she informed me that "That's not how they do things". I paid the fee and sat down. When I arrived it was 10 am and there were only 2 people in the waiting room so I figured the wait wouldn't be long. WRONG! I arrived at 10 am, filled out my paperwork and paid the fee, and then sat down at 10:10. I was called into the back by a nurse at 10:45. Her name was Tierra I believe, and she was very nice and pleasant. She weighed me, checked my temperature and blood pressure and then led me to a room stating the doctor would be in shortly. After a few minutes I checked the time and it was 10:56 am, good timing I thought. I sat in that room alone for 45 minutes. On 3 different occasions I went to the desk and asked about how long would it be before I was seen because I had to leave by 12 pm, not an unreasonable request since I arrived at 10, and on the 3rd trip the doctor himself said he would be in shortly. I waited an additional 20 minutes and the doctor never came in. Frustrated I went back to the desk and informed her that I couldn't wait any longer as it was now 11:55 am and I was in the room for an hour and waiting since 10 am when I arrived. She seemed surprised that the doctor hadn't come in, and directed me to a window to get a refund. Because of the helpfulness and courtesy of the nurse that assisted me as well as how nice the woman who refunded my money was I will give this place 3 stars. For the most part everyone was friendly, but the wait and the attitude of the receptionist made this a place that I would not be returning to.
After suffering an agonizing sore throat for a few days, I called this clinic of Gaffney Health Services since it's very close to my home. I was hoping to be seen the next day since it's usually impossible to see a doctor the same day, especially if you're a new patient to the facility. Surprisingly, they told me to come right over! After completing the paperwork, I only waited a few short minutes until called into the exam room. The nurse/medical assistant took my history, vitals, and then did one of those instant tests to detect strep throat. The physician, though in a bit of a hurry, was professional and efficient. I was in and out in about 45 minutes total which is pretty amazing for a same day, new patient appointment!