"Alot of people leave on a sudden trip and think that their vehicle is fine for the trip. But statistics will show 85% of all traffic on the road has failing parts. From not doing preventative maintaince. Changing oil is just 1 thing. Not everyperson has what it takes to be a full service tech. The reviews you read on this website does have some truth to it. But we at this place of business were trained by experienced oil company personnel. And some of us even have assc.and bachelors degrees. In our professional service we provide . As a professional in your line of work. For example:you own a hair stylist salon. If I had a beard and in your opion l look better without it. Would you tell me or no. I hope you would. Appearance is the key to apart of a professional that gives a damn about himself and his customers. Alaways when in doubt about anything get a second opion. And ask questions. Some times a third is smart. Thanks. An employee of standard oil for over 30 years. Its nice to see a full service gas station again. Rwf. From illinois"