Horrible experience. The only reason I bought a car from here was was because it was the car I wanted for sure and could not find anywhere else for the price. I did my research. Anyway Mr. Kizito started cool and energetic like any sales person would/should. I was ready to buy that day since I had did my homework and new what to expect being that I have back ground knowledge in business/finance and because I recently purchase the same car for the same price a several moths ago (it was flooded out during the May storm that hit Houston). So, i told him i wanted to finance the car (2008 Infiniti G35) and take it that day but he claimed the system to acquire loans was down and that id have to wait til the next day. So I did, trying to be patient. Came back the next day at the time I told him I would. He was not ready with any of the work to show me what they could offer on a loan. that took a good 20 mins. Finally he comes with a paper showing a break down of what monthly payments would look like. the payments were $100 over what I was expecting to pay according to the info I submitted. I told him that was too high. and he insisted this was correct and it was a great deal and it couldnt be better. i refused several times and asked him what my interest rate is. he did not even know and had to go ask the finance guy. he also went to "see what he could do for me" abt the high payments. he came back told me my low interest rate and showed me a different breakdown of the payments. he said there was some kind of mistake but it was fixed and that the new break down was correct. Still it was $50 more than I expected to pay especially with such a low interest rate. I refused again. and again he insisted the was the best I was gonna get anywhere, it was correct. he started getting annoyed and mad at me bc i wouldnt accept it. after he persistently suggested it was the lowest payment that it could be for the 48 month term. eventually he went back to the finance guy and recalculated my payments and when he came back it was exactly what I had been telling him what I was expecting to pay. Then, he acted as if he was on my side the entire time and said the finance guy kept messing up. Anyway, after this, went to fill out the paper work. I thought I was done with this dealership until I noticed my deposit was not drafted from my account. Sure enough two weeks later they call me begging for their money I owed them. Which was their fault for forgetting to take the money out of my account after they had made a copy of my card to do so, promising our business was done, then apparently shredding the copy of my card. Sorry this is so long but I had a horrible experience. And now mr. Kizito will not respond to my emails.