I called Cam's and told them I needed oil. I was a new customer they asked me to pay in advance for the 3 first deliveries. They will take a credit or debit card over the phone. I told them I was running on Diesel that I had put in over the weekend. That same day they came out to deliver my oil. I also needed my boiler cleaned and tuned up. The serviceman came out on Tuesday. I was scheduled for 8 AM. There was an emergency for an established customer so they called me and told me the driver would be there right after they finished. He arrived an hour later and did all the work. He was very friendly and didn't mind answering my questions. I will be using this service from now on. I understand the current customer vs. new customer. After a few deliveries I will be treated the same.