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Sears Hometown Store

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Business Details

Hours:

Regular Hours

General Info:
Sears Hometown Store in Waynesville, NC is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.
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Services/Products:
  • Appliances
  • Cooking Ranges
  • Dishwashers
  • Dryers
  • Freezers
  • Grills
  • Lawn Mowers
  • Pressure Washers
  • Refrigerators
  • Saws
  • Tool Sets
  • Tools
  • Tractors
  • Trimmers
  • Washers
Brands:
Bosch, Craftsman, DeWalt, Electrolux, GE, Husqvarna, Kenmore, Kitchen Aid, LG, Maytag, NordicTrack, Panasonic, Samsung, Sharp, Sony, Toshiba, Whirlpool
Payment method:
check, diners club, cash, amex, master card, visa, financing available
Location:
Waynesville Plz
Categories:
Major Appliances, Consumer Electronics, Mattresses, Furniture Stores, Tools, Department Stores, Beds & Bedroom Sets

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10/04/2014

Overall

I bought a Sears Craftsman 25cc gas powered blower/vac . Paid about $113 dollars

Very hard to get started. once started it only ran for about 15 min. I took this blower to the Sears outlet store in Waynesville NC. The management at the store told me no problem that the blower had a 2 year warranty , and they would simply send it out for repair. After a few weeks I called the Number provided for Sears Repair Services, and was told the blower was completely shot , and needed just about everything in the motor replaced , and this was not covered under the 2 year warrenty !!

I was told this would cost me about $174 dollars. (61 dollars more than I paid new) I said I would not pay. I was told sears would send the Blower back to my local Sears store. I went to pick up the blower at the Waynesville Sears Outlet Store and was told I owed them $50 dollars ! I said I would not Pay anyone for NOT fixing my blower ! Mr. Tony Long grabbed the blower and ran to the back of the store saying I could not have my blower back. I called the Waynesville Police who came right out. But Mr. Long still refused to return my broken blower. The Police said that I would have to take Mr. Long to Court , I will start this process Monday. As of right now Sears Outlet in Waynesville is Holding my Broken Blower hostage demanding I pay $50.00 or I will never see it again.........

I long for them good ol'days when a mans word was all you needed.



PS I never even got to blow my leaves with it!

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Sears Hometown Store

163 Waynesville PlzWaynesvilleNC 28786

(828) 452-5800

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Sears Hometown Store

163 Waynesville PlzWaynesvilleNC 28786

(828) 452-5800

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