In mybookPets Collection (edit)
Added to your pets collection.
Removed From mybook!

We took this business out of your pets collection.

Rocky Top Pets & Grooming

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

Hours:

Regular Hours

Sponsored Links
Payment method:
amex, discover
AKA:

Rocky Top Pet Grooming & Btq

Categories:
Pet Grooming, Pet Stores, Pet Food, Aquariums & Aquarium Supplies

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 4/21/2015

Overall

I have lived in this area since 1999. When we got here we took our dogs to another place for dog care and when we learned about Rocky Top, we decided to try them out. When we got our little girl Precious they handled her like she was tomorrows gift. Her first grooming was when she was three months old and weighed only 11 ounces. When I picked her up from that grooming it looked like she was very happy and loved everyone there.
They have groomed (and on one occation kenneled) our dogs Binki, Teddy Bear, Precious, Koda and now our baby Cookie. I would not trust any one else to care for our babies. Unfortunately, Binki, Koda, and Precious are no longer with us but they treat Cookie like she was a pot of gold. When any of my little ones passed, and when I had surgeries they were even caring enough to acknowledge that by sending a card. How much more caring can a groomer and kennel get? I would highly recommend them for your dogs grooming and kennel needs.

Was this helpful?Yes
|
Flag Abuse

Posted: 3/19/2015

Overall

I have been coming into Rocky Top for years, and never have I had a bad experience. The receptionist Sherry R. spoke of is extremely helpful and polite. Ms. R just seems like a bitter old woman, what she said should be completely disregarded.

Was this helpful?Yes
|
Flag Abuse

Posted: 3/10/2015

Overall

Mrs.Rose,
I do NOT appreciate you calling all the groomers at rocky top incompetent. I am highly educated and training in the grooming industry. How dare you slander everyone in this store when they all tried very hard to accommodate you and your attitude.riddle me this,why would you stop in with 2 dogs that do not have an appointment 30 mins before your vet appointment all the way in Lebanon. . That's like taking your kids to the doctors and getting mad because they can't be seen and you are running late. Maybe you should allow yourself more time for your "busy life". And also we have Cameras with audio that shows you being a rude incompetent individual!

Was this helpful?Yes
|
Flag Abuse

Posted: 3/10/2015

Overall

I had been a loyal several year customer for both pet food, supplies, and grooming. However, after today, the woman working grooming was dishonest, inept at her job, and showed complete disregard for her customers time. I had 30 minutes to get from Waynesville to Lebanon to have my 3rd pet spayed. She stated that the first available Saturday for grooming was the first of May. (Later found to be a lie) She was to make 2 appointments the first Friday of April and the first Saturday of May. She did not understand that she could allow me to leave and she could just transcribe the information from one entry on the calendar to the other. She "needed" me to stay and recite all of my information over and over and over again because she was not the sharpest knife on the block. Then she then told me that I can't make an appointment on the first Saturday of May like she initially told me. Mind that this is 15 minutes into the interaction. when I said I had to get somewhere and she was wasting my time. She accused me of being rude. Hmmm, no, its rude to waste people's time because you don't know how to do your job and use common sense. I left because I had 15 minutes to go 30 miles. I called and asked the clerk to have a manager call me. Approximately an hour later, the "manager" (turned out to be the owners daughter) called and not even 30 seconds into the call she hangs up as soon as I began talking. I came back to the store at approximately 6 pm and when I asked to speak with the manager, The owner comes out and states that I am wasting his time and would not even listen to what I had to say. This is even after buying $85 of food and a bin. He then stated that despite being a long time customer that he no longer wanted my business.These people have major problems. They hire incompetent groomers and they show no love or respect for their customers. If this is how they treat their long time loyal customers; then it makes me question the treatment that my dogs have received over the years. I feel horrible that I may have put my dogs at risk by bringing them here for grooming.

Was this helpful?Yes
|
Flag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Rocky Top Pets & Grooming

103 Ichord AveWaynesvilleMO 65583

(573) 774-4002

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Rocky Top Pets & Grooming

103 Ichord AveWaynesvilleMO 65583

(573) 774-4002

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback