This is my second car purchase at this dealership, and I cannot be more pleased with the high level of customer service I have received from here. My salesperson, Justin Schmid was very accommodating and hospitable, not pushy at all. I came in well informed on the car I was interested in, but he explained in detail many features to the Sonata that I was not aware of. He was able to find me the Sonata that stayed in my budget, and worked around my schedule, even going out of his way to drop off my new car and pick up my old car. I did not have to worry about too much paperwork or transfer of my insurance, a he took car of all of this. I had a great experience shopping for a car the first time here, but the second time was even better. I definitely would recommend Justin to any of my family or friends looking for car to purchase at your dealership.
This review must have been written by someone from Maroon Kia. The service dept is the worst. After they ruined by car with their repairs I asked them if they ever reviewed the customer reviews on their website. 9 out of 10 reviews were about their service dept and they were all bad...written by dissatisfied customers like myself. They told me they would check it out. So what did they do? Instead of investigating why so many people had so many negative things to say about them, they chose to instead erase all the reviews of the website and revamp the site. This is business at it's worst. I don't know how they stay in business but they will never touch a car of mine again!
I have been using The Maroon Service center for 8 years now, and all I have are great things to say about them...They are the best out there by Far, and to prove it they have won #1 in Service Satisfaction two years in a row now. I would recommend this Service center to all...I have both a GM and a Kia and they have both been maintained by Maroons Service Center.and plan to keep it that way... Wayne, Jose,' and Missy are as Friendly and as Courteous as can be and have all been a pleasure to deal with and I recommend them to everyone..KEEP UP THE GOOD WORK Ron Shulman Oakland New Jersey .