Ideal Dental Waxahachie

Very unprofessional! This location has a very high turnover for employees simply because they aren't out to gossip.

The doctor and staff are completely horrible. First of all, the reviews you see on here are fake. They give 50.00 off the bill if you leave 5 star reviews. Not only is the staff poorly trained, the doctor has no bedside manners. He will begin working and looking at your mouth without a word as to what he is doing. The xrays took 5 attempts to complete, the xrays that you have that funny piece in your mouth and that is very uncomfortable. I was unfortunate enough to have a root canal done with this inept idiot. He shot me like 5 times at once to deaden the area, so he could do the root canal. Some of the deadner got into my bloodstream and my heart raced so bad, I was petrified in the chair that this was the place that I would see. Luckily in a minute or 2 my heart beat was normal, and I should have got up and just left. I did receive the root canal, but then I had to go back, multiple times. It took multiple visits to fix my bite.

I highly recomend Milestone Dental of Waxahachie, Dr. Richard Shuman, D.D.S, and staff will make you feel at ease from the very start. A co-worker reccommed me, Went after work with only a paycheck stub. They found my insurance and scheduled an appt. The staff is very proffessioal and educated me on all the procedures that i needed to have done. I am very pleased and excited, I had 2 teeth pulled the first visit, went back the next week to start a dental plan, and starting working on my teeth. For the first time in my life i am excited to go to the dentist. Thank you Milestone Dental of Waxahachie for making this possible .