My first time trying out this Party retail and supplies, and TRUTHFULLY, they are a disappointment. I rented a hot dog machine for my brothers carnival theme party and the machine did NOT even work.
1) they didn't supply everything that was needed for the machine, it was missing the glass and cover,
2) yeah, the machine turned on, but NO it DID NOT heat up, cook any hot dog, infact, it was disgusting how they started to change like a greenish color because of the 'Hea...view moret' it was giving.
3) we waisted a hole bunch of hot dog packets because the machine didn't work, a waist of food, of money and time.
It was a carnival party and children love hot dogs, but M&M party supply and retail disappointed us more when we called and they just forward our call to let them know what was going on.
After returning the machine, i let them know that it did not work, not one bit, and they DID NOT SEEM TO CARE. they just said "we can't do anything about it at the moment, but later on ill try and call you for more information about the machine to why it didn't work." TRY?! honestly it felt rude they way they said it and dont look at you in the eye.
Companies are suppose to care about the customers, because if you have bad customers, they won't recommend you, like me..
I REALLY DO NOT RECOMMEND M&M PARTY & RENTAL. why? because to start off with, they dont care about the customer being satisfied with the product, and thats whats more important. (and well, the machine didn't work and it made all the children sad)view less
M & M Party Rentals & SuppliesAdd to mybook
- Social Links:
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- General Info:
- County-Wide Delivery - Professional Setup - Party & Wedding Rentals - Tents - Tables - Chairs - China - Flatware - Glassware - Balloon Arches - Fountains - Cake Supplies - Wilton Cake & Candy Supplies - BBQ's - Linens -6000 Square Foot Showroom
- Extra Phones:
Phone: (831) 688-3622
Phone: (831) 728-0721
Fax: (831) 728-0721
- Tables - Chairs - China - Glassware - Flatware - Linens & Chair Covers -Canopies - Umbrellas - Dance Floors - Wedding Rentals & Supplies - Helium Tanks - Costumes - Paper Products - Decorations - Balloons - Free Party & Wedding Consulting
- Payment method:
- discover, amex, master card, visa, cash, check, all major credit cards, debit
- Watsonville - Serving All Santa Cruz County & Beyond!
- Tents-Rental, Rental Service Stores & Yards, Balloons-Retail & Delivery, Costumes, Party Favors, Supplies & Services, Furniture Stores, Sporting Goods, Camping Equipment, Furniture Renting & Leasing
- Other Information:
Parking: Lot, Valet, Private
Wheelchair Accessible: No
Price Range : Average
The sales associates here are amazing. They helped us with all the details of planning our wedding. They were on top of it all and very organized!!! \r
Even when there was an issue with the pickup of the linnens (which was no fault of theirs) , it was solved and taken care of before I had a chance to worry about it. Very professional, very nice, knowledgeable and affordable.