- BBB Rating:
- Extra Phones:
Phone: (315) 788-1758
i went in there today to get my eyebrows waxed. i was referred there & told it was a very nice place and they did a good job. unfortunately, the woman who did my eyebrows messed up. the waxing costs 10$ and i left her a 5$ tip so i expected that they were done right. when i got home, i took a closer look and came to realize that one side was shorter and taken in farther than the other side. i called down there & then went in to have them check it out. they insisted to tell me i was wrong and that it was because my eyebrows had light colored hair. i have natural hair hair so i knew that was a lie. it was absolutely the worse service ive ever recieved. anytime i said something they continued to tell me i was wrong. where i come from the customer is ALWAYS right. i would not reccomend this salon to anyone who is thinking about going there for a waxing.
I went here for a manicure with my two kids and a neighbor kid. The girls and I (7+) all got manicures. I also had my 2 year old son with me but I went towards closing time so no one was in the shop. That experience was pretty good. The cost was reasonable for all of three of us and we felt pampered. This last time I went, again the same crew went along with me and I was the only one who got a pedicure this time. I wanted to give everyone but could not and it was 2pm so I needed the girls to keep track of the little one. The price for the pedicure was $35 and then it was $40. I wasn't thrilled about my experience this time. I loved the pedicure! The guy did a great job but I suspect because some of the employees don't speak English the ones who do speak, speak broken English and Lee Nails uses this to their advantage. I think I was over charged or charged more because I brought my crew which behaved very well were outside sitting and eating however there was some yelling from them a few times. I just didn't like not being able to communicate and frankly, I think they use it to over charge when they want to.