The people at Auto City Leasing in Waterford, Michigan are not to be trusted. This place is what gives used car dealerships a bad name. They lie, lie, lie, constantly check your credit when leasing from them (creating inquires on your report and lowering it); and also constantly GPS track where you are at all times. If you are three days late on your TWICE PER MONTH payment, or drive over 50 miles per day, they will SHUT OFF YOUR CAR, no matter where you are! This place constantly drains your bank account. They have old, bad mechanical cars (many have been in floods), and it will cost you a fortune to fix them! The only good reviews you will see about Auto City, are the ones written by the Secretary Dana (who is a nutcase). Ask around the business community before you buy anything from this place... They will tell you that they have ZERO repeat business!
claimed iconBusiness Response06/11/2016
Hello. Normally, I would not respond to a negative posting, but I will make an exception. We provide safe, reliable vehicles. Our vehicles are mechanically inspected and serviced. We even show the service invoices to our customers. We never sell flood, salvage, or rebuilt vehicle. We provide financing options for good and bad credit. We offer a lease to own option with no credit check for approval. Our leasing program provides a 36,000 mile warranty and free oil changes. There is no long term obligation. You can return our leased vehicle for any reason for a small fee without hurting your credit. What more can I do? If you cant afford the vehicle, bring it back. However, you must pay your payments on-time and keep full coverage insurance. Its that simple. I dont ever remember telling any customer that you can pay your lease payment when you want or let your insurance lapse during the lease. We have the ability to disable the vehicle if the customer refuses to comply with our lease requirements. We receive no satisfaction in disabling a vehicle, but we are left with no choice when the customer refuses to make their payment or insure our vehicle. We have GPS on all our vehicles to secure our interest. Our lease is explained in detail to our customers prior to leasing. There should be no surprises. We explain there are mileage limitations of 18000 miles a year. We explain the payments are collected every 14 days. We want our customers to be successful and rebuild their credit. We want to convert their lease to financing as soon as possible once their credit has improved. We know our requirements seem strict, but we offer a great program to help rebuild your credit with little or no risk. The only time we receive a negative posting is when the customer doesnt comply with the requirements. We dont lie to our customers. We are very honest and we are a safe place to purchase or lease a vehicle. We sell 200 cars a year with many happy customers. Respectfully, Clyde Pruett, Owner