I had the misfortune of totaling my beloved truck this past month. Everyone was telling me to go to Car Max so that was my game plan. After searching through Car Max's database I narrowed my choices down to 2 different vehicles. The salesman was very helpful but being the prepared buyer that I am I wanted to price shop too. During my journey I came across some incredibly pushy and downright terrible salesmen. I had experiences where I could just feel the dishonesty in the room. It became discouraging and drove me to the point where I was thinking about just buying one of the Car Max vehicles straight out. My BF recommended we check Atlantic Motors before I made any rash decisions. I contacted Atlantic Motors through the Internet and salesman Bob replied to my inquiry within the day. The deals he was showing me via email were used trucks for almost the same price as I would have bought a used one from Car Max. I couldn't believe it and had to go in for a closer examination. Turns out he went even lower than the Internet quotes he originally gave me and we cut a sweet deal. He was extremely helpful and not pushy in the slightest. You can tell by his demeanor that he knows what he is talking about and he is an honest man. I ended up purchasing my vehicle from him and I couldn't be happier. Bob walked me through every last detail and made me feel very comfortable with the entire process. I got everything I wanted (plus a few bonus features I wasn't expecting) and all for the price I began my search needing. I worked with Ed to get my financing taken care of. He was great too! Once again not pushy and told me straight up which extra insurance packages were worth it and which were a waste of my money. Bob and Ed stayed with us until almost 7 pm getting all the details together. Not once did they make us feel like they were rushing us out the door even though it was very late. This is the way car buying should be! I am very happy with the service I received at Atlantic Motors and would highly recommend them & salesman Bob to anyone searching for a newer truck.
Came here to simply test drive a few vehicles with my friend that is looking to buy a new truck. They did not pressure us at all at any step of the process. I arrived about 45 minutes earlier than my friend and browsed the outside and inside selection of trucks...not once did any salesman walk up to me to ask if I needed help. In one sense this was a good thing, but in another sense, if I was the one that was looking to buy the truck and had a question, it would have been a bad thing. It was also a little strange that none of the trucks had any prices on them, luckily you can look up their asking prices on their website, while walking around. In some instances you will see trucks on the lot that aren't on the website, and some that are on the website, but not on the lot. Don't panic, this is typical with all dealerships. I had pres-elected a truck for my friend to drive upon arrival and by the time the truck was ready my friend showed up. We both presented our driver license and a dealer plate was given to us to test drive the truck. We walked outside and upon inspection of the 1st truck, I noticed the front bumper had a large maybe 2 foot piece missing from the bottom section of it. The salesman does not go on any of the test drives with us. Following the test drive, we found the salesman and he said the bumper would be fixed by their service team if we were interested in the car. You can also put down a $500 deposit to hold any car while this process is being done. We then picked 2 additional cars to drive that were not damaged or wrecked thankfully and enjoyed driving them with no salesman since they were both manual trucks. Their schedule says they were open til 5 weekdays, but it's actually 7pm. They let us test drive vehicles until nearly 730 pm though which was cool. Upon the test drive we end up putting a deposit on the truck and picked it up the next day with the new bumper put on! Over all our experience was positive with these fellas. They seem to have what a lot of dealer do not and that is why we came to them.
Amazing dealer excellent service. I'm not getting paid to write this review I simply had a great experience and write a review for any place I go to for the first time. I took my 2007 Ford F-350 in for a fuel sensor that went bad after I bought the truck a month ago, I told Tim of a potential problem during startup. Tim then advised me that he will have the technician take a look at it. After about 1hr running diagnostics test he comes up to the office area and tells me we are giving you a loaner. Go home do whatever it is you need to do and i'll will call on the results. He calls me about 4pm tells me the fuel tank needs to come out and my vehicle will be given back to me in a week to keep the loaner until then. Loaner was a nice silver 2010 JETTA DIESEL fully loaded. After a week passed I go back for my truck and turn the loaner in. Tim hands me the paperwork to sign all the work was done completely free of charge. A few days after the work was performed and I have driven the truck I receive a call from Tim to find out how the vehicle is doing and if I had any concerns. Aswell as to ask of my experience. I must say i've written a review for a dealership experience before Trucks Capital and it wasn't a pleasant experience. They have since redeemed themselves with me but still need to fix some quirks. But this dealership Atlantic Motors clearly demonstrates the way dealers should be treating their customers. When it comes time for me to change my truck again I will highly consider remaining with Atlantic Motors just because of this great service experience. I thank Tim the adviser for the great experience at this Used Truck dealer.