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Russ Termite and Pest Control LLC

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Business Details



in Business


Regular Hours

General Info:
Commercial and Residential Pest Control Services
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Dupont Circle, Northwest Washington

D.C. Health department Maryland Pest Control Association

Pest Control Services

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I do not recommend Had tremen...

I do not recommend.

I had tremendous trouble with this company on a sawtooth grain beetle infestation I had in my primary residence. I had a written service agreement with them that stipulated four treatments, but I only received two. I never received the third treatment after scheduling/rescheduling it five times. They either showed up late when no one was here to let them in, or they didn't show up at all. I complained to the owner who said he'd call me back. He never did, even after I left him a follow-up voice mail. I finally contacted the Better Business Bureau (BBB), but the owner steadfastly refused to provide a partial refund. The unresolved complaint is now on their BBB record. I wish I had checked them out on BBB before I used them, because it looks like they didn't have a very good record there, even before my complaint. If you do business with them, I recommend that you do not pay 100% up front like I did. The only reason I didn't give them one star is because they did a good job twice with problems I had at a rental property I own in MD. Maybe better technicians in MD than DC.


Provided by Citysearch - 
Highly recommended Pest Control!

Russ Termite is a family owned and operated pest control business and that is made evident from the moment you pick up the phone. They are professional exterminators, but truly care about your concerns. They took care of my issue and had constant follow up to make sure that everything was to my satisfaction.They also use safe products which was very extremely important to me, because I have young kids in the house and a dog. I would definitely use Russ Termite again in the future!

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Russ Termite and Pest Control LLC

1627 Connecticut Ave NWWashingtonDC 20011

(202) 528-6700

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Russ Termite and Pest Control LLC

1627 Connecticut Ave NWWashingtonDC 20011

(202) 528-6700

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