BOVEXS LIMOUSINE SERVICES, INC.
- Extra Phones:
Phone: (703) 953-1200
TollFree: (888) 426-8397
This company deserves no stars. Company offered a 50% discount through KBG deals and when we used our certificates the manager told me that he was unhappy with the deal that he had with KGB. Couponstated that it did not include gratuity. That indicated we should tip the driver speratly which we did. The next day Bovexs charged my debit card $42.50 for gratuity and taxes with no explanation to me. The manager QUE told me that the gratuity that I paid to the driver was nice but that the gatuity that he arbitrarily charged me had nothing to do with that. I pointed out that a $85.00 one hour ride to the airport had cost me $67.50 in taxes and gratuity. When I told him I did not want to double tip he eventually agreed to refund me $25.00 but then proceeded to call me cheap and tell me that I don't deserve good service. If you are reading this please take it from someone that uses limo service regularly, if you use this service watch you wallet.
This client did not want to pay gratuity and tax to us and we provided excellent service to him and his family. He was a very cheap client. He got mad when we turn down to provide him and his family a car service. We do not like to deal with clients that can not pay us in full amount.