What a great experience. I had originally rented from another vendor. The prices were out of this world for an upgrade to the next level (even as a presidential member). I decided to walk over to National, and they were AWESOME. They took great care of me, matched my status and I walked out with the appropriate rental for less than what I paid for a lower level at the opposition. I am a convert to National. YOU SHOULD BE TOO !!!!!
I recently rented a car through National at this location for a business trip. A great experience as always. They actually had a Camaro as an option, which made my visit a bit more fun. Last summer I rented with Budget/Avis based on a advertised discount that they did not honor - actually changed the price after I reserved the car. National is so professional and customer oriented - I'm glad to send them my business.
The folks at Enterprise are ALWAYS nice, helpful and efficient, and this Enterprise in Southwest DC is no different. We loved the car, their customer care, and being able to return car keys past office hours, in a keydrop. But they ARE busy, and somewhat difficult to reach by phone. Hang in there, they will return your call.