I have been going to Ann & Hope for many, many years. One thing has always irked me about it. They stack the shopping carts outside. Two years ago I filled out a suggestion slip, asking why they don't bring the carts in. I always had to use a soaking wet cart when it rained. Well, I was surprised, they actually read those slips! I have never seen the carts outside again. Thank you Ann & Hope, I am one satisfied costumer!