We had a almost new vehicle rented but had problems with it on several different days. The staff took care of it and we had a replacement car brought to us. The other thing I found annoying was that they told me they were located right across from the baggage area. This was far from true and a problem as.my husband is handicapped and we had problems getting to their location.
Friendly service - as always. I rented an "easy pass" to avoid having to pay cash for tolls. It turns out that I did not encounter any tolls. They willingly, without argument, removed the charge from my final bill. I also rented a GPS which was a life saver. All around a very positive experience.
Great business. Easy to get the car we wanted: a hybrid. Great gas mileage. Representatives were extremely helpful and returning the vehicle was a breeze. National Car Rental is my go-to place for car rentals.