This is an unfortunate review. I went into this Lowe's to purchase a washing machine for my father. Believe it or not, another customer was very helpful and he found us Sandy and Joe who were great at answering questions. Now comes the unfortunate part. We had the machine picked out to purchase, but Sandy pointed us to the desk so that one of three people could help us with the purchase. At this point, I'm assuming they work on commission for the big appliances? All three were assisting other customers so I waited politely at the desk. Pat was the first one free. He refused to make eye contact with me even though he'd been on the phone the whole time in front of me. He turns to the other woman sitting there and asks, "Have you been helped yet?" She was being helped by one of the other gentlemen. He still refused to make eye contact with me and then he walked away. The other lady was dressed very nicely and without a hair out of place. I coach volleyball and was in my volleyball tshirt. I looked at the other woman and said, "Did you notice that he didn't ask if he could help me? Is it because of the way I'm dressed?" Perhaps he didn't think I was serious about a purchase. And for Pat's information, I'm an orthodontist, just one that likes to wear tshirts. Even if I wasn't, no customer deserves to be treated like that. Best Buy would like to thank you because that's where we went afterwards to purchase the washing machine.