We also had the same problem - the company which installed our fence would not replace rotted posts after eight years, but they would be happy to sell us another new fence! Professional Fence came out and replaced them PERFECTLY. We have now had them out three times (the fence is now 13 years old) and only a few of the original post remain. These guys are GREAT, clean, professional, nice AND reasonably priced! They will even fix small problems they notice. It's unusual today to find such a good service company!! We are very happy in Downers Grove!