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Evaline's Bridal and Tuxedo Rentals

CLOSED NOW

TodayClosed

Tomorrow12:30 pm - 8:00 pm

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Business Details

YP Qualified

Hours:

Regular Hours

Mon12:30 pm - 8:00 pm

Tue - Wed10:00 am - 5:00 pm

Thu10:00 am - 8:00 pm

Fri10:00 am - 5:00 pm

Sat10:00 am - 4:00 pm

SunClosed

Payment method:
debit, check, cash, financing available, all major credit cards
Categories:
Bridal Gown Preservation, Bridal Shops, Wedding Planning & Consultants, Wedding Tailoring & Alterations, Tuxedos

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Reviews

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03/07/2013

I experienced nothing but helpful and kind employees at Evaline's. Their dresses are amazing in themselves and having a kind staff makes the business even better. Buying and selling Jovani gowns is a plus, considering its hard to find a shop to do so within a 50 mile radius from the Youngstown or Warren area. I shopped for prom, so if you're looking for beautiful designer gowns that will stick out in a crowd Evaline'... view more

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03/06/2013

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06/09/2010
What a Great Store

I love this store I was a bridesmaid in a Wedding this past weekend and I had gained some weight and Lori from Evaline's Bridal was fantastic!! We ordered fabric and she added a panel to my gown and I looked fantastic!!! While I was in the store and Brides were picking up their gowns and hugging her and thanking her for all her help I knew I was in the best place!!! What a great store so caring and helpful but from t... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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09/13/2009
You deserve far better on your wedding day.

The owner, Lori, and her staff are disorganized, unprofessional, and dishonest. When you notice one of their many mistakes, they won't acknowledge it, and if you persist, they'll be entirely unapologetic, because it's never their fault. When something really bad happens, she’ll either lie or tell you that nothing like this has happened to her in 25 years in the industry-but after two or three of these happen to you, ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/13/2008
Poor communication and customer service

* A policy that they do not tell you about when ordering bridesmaid dresses: If you pay the dress on a payment plan and one payment is missed, the shipment of all dresses is delayed. They do feel it is their responsibility to call the brides or bridesmaid if there is a missing payment. *I had a bridesmaid who called in to pay off her dress, but the employee mistyped the amount into their computer system so that i... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
07/13/2008
DON'T GO TO THIS STORE IF YOU WANT ANYTHING RECOGNIZABLE AS CUSTOMER SERVICE

I have been in many weddings and dealt with small dress shops and large chain shops alike. This was hands down the WORST service I have ever received. They did not return phone calls in a timely manner. They ordered the wrong dress for the junior bridesmaid (tea length instead of floor length) and when confronted about this, the owner said there was nothing documented in her system and implied we never requested it. ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Evaline's Bridal and Tuxedo Rentals

211 East Market StreetWarrenOH 44481

(330) 392-6569

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Evaline's Bridal and Tuxedo Rentals

211 East Market StreetWarrenOH 44481

(330) 392-6569

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