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Eastside RV

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Business Details

43

years

in Business

YP Qualified

Guanranteed to give you gas
Hours:

Regular Hours

SunClosed

General Info:
Been known as a small RV dealer that wants to remain small, and maintain a good customer repore.The sale of a camper, and its service, and knowing our customers by name is more important to our company. We aim to do it right.
Services/Products:
RV Storage,Propane, Dump Station,Travel Trailers,Tear Drop Trailers,Little Guy Trailers,Palomino Pop-Ups,Palomino "SolAire Hybrid's",Palomino Trailers, Riverside Travel Trailers, Utility Trailers, Cargo Trailers, Parts and Supplies
Brands:
American Hauler, Cargo Express, Free Spirit of America, Little Guy, Palomino, Prowler, Quality Steel and Aluminum, Rugged Built, SolAire, T@B
Payment method:
debit, check, all major credit cards, financing available, insurance, travelers checks, cash
Location:
On Groesbeck Highway, just south of I-696 on the East side of the road
Neighborhoods:
Southeast Warren, Warren
Amenities:
4 Acres of Storage, well lighted, well maintained. Accessible 24 hours a day. Dump Station open all year long
Categories:
Utility Trailers, Propane & Natural Gas-Equipment & Supplies, Recreational Vehicles & Campers, Recreational Vehicles & Campers-Repair & Service, Recreational Vehicles & Campers-Storage

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Reviews

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07/11/2014

It's refreshing to find a place where customer service at fair prices still exists. I highly recommend this family-owned business. We recently purchased a Little Guy teardrop camper from Kim. We couldn't be more satisfied with the service and product. He definitely takes good care of his customers! Denny & Robi K.

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04/10/2014

I just left Eastside RV after "just looking" at the tearfrop campers. Kim was more than helpful. He was busy but took time out to show my brother & I the different models, and their features. I had some questions as I'd never pulled anything behind my jeep before & was looking for a one person camper. When I get ready to buy I will surely to go & buy from Kim. Carole/Center Line

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09/26/2013

Owner,Kim, was ALWAYS professional and explained his answers to any of my questions. Nice man to do business with. Prices were competitive or lower than other rv companies. Reconmended highly by me. Kenneth J Melton. Happy camping

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claimed iconBusiness Response.09/27/2013

Ken, Its nice to hear good things, thank you for your kind words ! You are awesome to deal with to. I appreciate customers like yourself,it keeps me going. Thanks Ken

This listing has been claimed by a business representative.
08/13/2013

STAY AWAY!!! They are extremely RUDE and unprofessional. Tim, went as far as to my wife that my camper a "Real Piece of S*%^$" when it came in for the same repair for the third time. Kim, whined about how hard it was to work on it and how busy he was when I made my weekly calls to check on progress. It took around a month to get it back. When he did call to tell me it was finished he was "Too worn ou... view more

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claimed iconBusiness Response.08/17/2013

I disagree with what customer wrote here almost in its entirety. It is true I worked on this customers camper 3 times, but he was only charged twice for his jobs. They were not the same repairs as claimed, each were broken in different spots of his camper due to overcranking his camper which damaged his lift system, in multiple locations. He was notified on first repair how it happened, but allowed a family member to do same damage again, and again, which was not explained originally in this review. I informed Steve we were extremely busy when he came in for his job(11 repairs in front of him), and would try to get his job done in between customers. In which I did, with great effort. I had camper for 2.5 weeks not a month like stated. Customer was well aware of the hours that were already in on job, and how hard it was to do, because I called customer to come over and review the problems in person, in which he did. I called the customer to let him know his camper was done on Wednesday so he could go camping. I finished the bill, and customer had it on Friday. No payment on Saturday, Monday, Tuesday, or Wednesday. Came in AFTER our business hours to pick us his camper to go camping, without paying. Whenever services are preformed you ALWAYS pay bill first, then pick up your vehicle. Not pick it up, and pay when you want(6 days later). I called customer Thursday morning and asked him why he picked up his camper, and was told "the check is in the mail". We definitely had words over the phone, and at my business when he came in. I did not cheat this customer out of his rent, he still has 2 months remaining on his rental contract, customer left on his own accord, which ultimately is his decision. We do not refund rent which is clearly stated in our rental agreement, which we certainly talked about,and he was aware of, but Steve neglected to state that in this review that is totally unjust. Customers that we have waited on in all our years here, know how we run a honest business, and treat each customer the best we can, and give the best service we can offer. Kim Eastside RV

This listing has been claimed by a business representative.
05/11/2013
Vary happy with my purchase, g...

Vary happy with my purchase, great service and prices

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claimed iconBusiness Response.08/17/2013

Thank you Sam I appreciate it Kim Eastside RV

This listing has been claimed by a business representative.
12/12/2011
Its too bad customers get to w...

Its too bad customers get to write a review, and bad mouth a place of business, and dont tell the whole story. I'm not sure of the complaint here, but our customer service is outstanding here. I would put our RV dealership up against anyones.

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10/04/2011
customer service

I called this place and a guy by the name of kinnie was a complete jerk, I advise no one to go there because no one should have to spend their money and get talked to any kind of way because its the customers that make these guys, they don't make us I'm taking my camper to general rv, they cost more but they treated me very kind.

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Eastside RV

26288 GroesbeckWarrenMI 48089

(586) 771-1480

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Eastside RV

26288 GroesbeckWarrenMI 48089

(586) 771-1480

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