More Info

General Info
Central Transport is a dynamic less-than-truckload (LTL) general commodities transportation service available throughout North America. Central Transport traces its roots to a group of companies founded in the early 1930 s in Detroit, Michigan. Central Transport offers direct service to 98% of major manufacturing and retail markets across North America. Its network consists of more than 200 customer service centers in the United States, Canada, and Mexico and a team of more than 4,000 dedicated individuals. Technology investment in an automated freight flow system has enhanced our ability to provide error-free movement of your freight from pickup to delivery. Central Transport drivers are equipped with revolutionary communication devices, RIMTM wireless handhelds, that record shipment information at each pickup and delivery location, saving time over a paperwork system and providing current freight status data.
Email
Extra Phones

Phone: (586) 755-5607

Phone: (586) 754-2100

Phone: (586) 467-1900

Phone: (586) 467-0100

Phone: (586) 756-0432

Fax: (586) 755-5607

Payment method
all major credit cards
Neighborhoods
Southeast Warren, Warren
AKA

Cen Tra Inc

Central Transport International Inc

Central Transport International

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Reviews

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AM
Andrew M.

10/12/2016

Overall

I have been using Central Transport for a few years. They have saved my company a lot of money with their great prices!

JR
Juan R.

09/08/2016

Overall

As a customer I have been using Central Transport for a couple years now. Their rates are competitive and the delivery time is not bad as well. Their rates definitely make up for the timing of the shipment. Also, if I ever any issues i am able to speak to someone to try and get my issue resolved. Overall, i would recommend Central Transport to others.

AF
Alexander F.

09/08/2016

Overall

Company was very helpful with shipping my product. Agents were able to assist me in getting my product shipped as soon as possible. Driver was friendly when he came to pick up the product. Will use Central Transport again!

BM
Brandon M.

07/05/2016

Overall

Central Transport has improved its service to customers to the highest level in years. Purchases of new and updated equipment for our drivers at multiple locations all over the country. Central offers all drivers the opportunity to be home every day with their families. Also offer customers some of the best LTL shipping rates available in the industry to help meet their bottom line. Central Transport is moving up in a big way!

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Brenda G.

12/04/2015

Overall

If I could give ZERO stars as a rating, I would!! Terrible customer service, inconsistent answers, can't figure out payments they accept, never will use and will speak out. Have been waiting for an order since NOV 23rd and it is Dec 4....still no shipment.....been told several times it will be there today. Awful company and was only given first names for managers to speak with. Very unprofessional!!

Overall

On October 29, 2013 my company placed a BOL for an automotive transmission that was to be shipped to San Marcos, Ca via Central Transport.First off it took Central Transport 3 days to come to our location and pick up the shipment.

It wasn't too long after that, we determined that the shipment had been lost. Someone somewhere along the line did NOT scan the shipment. Many, many phone calls were made to track this shipment down with no results. The customer service from this "company" is less than average, I might add.

Eventually we had the company do a search of all their docks to see if a 222 pound transmission on a pallet could be located. I guess it just vanished into thin air, because no one at this company could locate it. After I lost the sale with our customer and the money I had paid for shipping the item, we filed a complaint. All the proper paperwork was filed with the company.



I'd like everyone to know that this company will not assume responsibility or offer a refund of any sort. I finally got a response saying that my claim was denied, Central Transport shipped the item, but because this was a used transmission they will only pay $.10 a pound which would come to $22.10, BUT the administrative costs for writing that check would cost more than $22.10, so Central Transport will not be paying any amount for this claim. This Company gladly took my money for the shipment, picked up the pallet and promptly lost the pallet. The value of the item lost including shipping charges is $600.



My company has lost a customer, inventory, money and time wasted. Be aware that Central Transport will not stand behind their service.



Apparently they feel losing a 222 pound pallet worth $600 is just not worthy of even returning the money I paid for shipping.I will NEVER use this farce of a shipping company again, nor will I have anything remotely positive to tell other people in this industry looking for a shipper. 161544a

painnbt

10/04/2013

Overall

I shipped out a transmission to a customer who needed it for his mustang. This item was in great shape until it got shipped. The company ran a forklift thru the side of the transmission and then tried to deliver it to my customer. The customer refused the shipment and then notified me of what happened. I filed for damaged item with the company sent them all the invoices and pictures. A few days later I got two things in the mail from the company. One states they are investigating the possibility of damage the other stating they damaged the item but it is only worth $20.00 due to it being used and it would cost to much to send me the $20.00 so they will not pay for it. The company still has my item now I am out shipping cost as well as what I would have got for the item, and my reputation with that customer has been damaged.

Details

Phone: (586) 939-7000

Address: 12225 Stephens Rd, Warren, MI 48089

Website: http://www.centraltransport.com

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