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Toys R Us

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Business Details



in Business

C'mon, Let's Play!

Regular Hours

General Info:
Toys"R"Us, located at 3000 Watson Blvd, is your Warner Robins toy store for the hottest selection of toys for boys and girls of all ages, including action figures, video games, bikes, dolls and more. We carry big-name brands such as Apple, Disney, Fisher-Price, Hot Wheels, Barbie, LEGO, LeapFrog, Little Tikes, Mega Bloks, NERF and Crayola. ToysRUs carries a huge selection of the most awesome toys kids of every age want.
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Apple Disney Toys Fao Schwarz Fisher-Price Hot Wheels Imaginarium Barbie Lego Leapfrog Little Tikes Mega Bloks Nerf Nickelodeon Nintendo Power Wheels Razor Crayola Skylanders, lego, marvel, nintendo, nintendo wii, playstation, playstation 2, psp, sony, star wars, wii, xbox, xbox 360
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master card, discover, amex, visa, all major credit cards, debit, paypal
Games & Supplies, Toy Stores, Video Games, Dolls, Collectibles

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Worst customer service ever

I went to ToysRUs in Warner Robins today to EXCHANGE two beat up products I received in the mail that I ordered on cyber Monday. I told the girl that and she instead RETURNED them. I explained to her that I wanted to exchange bc I got them on Sale and wantes the same product, just not damaged. She told me that I would have to find the product and the girl behind her could do it at the same price as the exchange. Well she ran off, they didn't have the exact product and basically expected me to pay more for another set. Like I said, all I wanted was an Undamaged set at the price I ordered them! Well anyways, they had to cancel the exchange, were very rude, did not smile or help, serviced many others although I was there first and it was an easy transaction (either exchange for the product with the same Undamaged or I go to another store that has the product). I don't understand how a TOY/CHILDRENS store can be so disrespectful,ugly, smug and unfriendly. Customer service was horrible and I hope the management will see this and maybe change a few things bc it could be great if they just tried. I would rate this NO stars if I could



told me to call the night before and they would save me boxesto pick up in the morning.. I did... went to pick them up, didnt know what I was talking about, said if I went home and called they would save me I did that again.. I called. went over then next morning, they didnt have any boxes and said maybe I should call in advance..LMAO.. what losers....

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Toys R Us

3000 Watson BlvdWarner RobinsGA 31093

(478) 953-1892

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Toys R Us

3000 Watson BlvdWarner RobinsGA 31093

(478) 953-1892

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