Party Magic in Warminster, PA is absolutely HORRENDOUS. I had the worst experience with them and wouldnt recommend them to anyone. Not only did they get the deliveray date wrong (even though I called that morning to confirm), but they also tried to deliver my inflatable to my house even though my event was at a different location. TO TOP IT OFF, when they actually delivered the inflatable, it was the WRONG one!!!! No one is there to pick up the phone on the weekends so don't even try calling. If something happens to go wrong with your event, you are completely SOL. I never received a call back after I tried to reach people several times over the weekend - and when I called to talk to someone during the week they completely confirmed that everthing was error on their part. BUT DID THEY DO ANYTHING ABOUT IT? No. Nothing. To be honest, I dont think they would have ever called me back. I wasnt looking for a complete credit but maybe a waive of the delivery charge or something. The company is a crock of s. And, Joel, the manager, has no idea what he is doing over there.