Julie was awesome (the home-buying experience is stressful) and with the current changes even more so. Julie really really made it so easy for me; she definitely knew the ins and outs of the process, made sure I was well-informed on the whys and the hows of the process and the response time was remarkable, she always responded to my e-mails and calls promptly. She was very upfront about potential issues and provided support and guidance on mitigation. I felt that she did everything within her power to make sure I had a successful purchase experience and I feel very lucky and grateful that I had Julie as my loan officer. I doubt if any other loan officer would have provided the same level of service as she has :-) Clone her!
3050 Citrus Cir Suites 210 & 222Walnut Creek, CA 94598
From Business: Guild Mortgage Company is a leading independent mortgage lender making home ownership possible since 1960. Friendly, knowledgeable home loan officers are eager to h…
Let me say, from the first time we made contact with CTW to the day our loan funded, it was the best experience we could have had. We recently purchased 2 homes, one owner occupied and the other a rental. We were referred to CTW from a friend based on their experience and we thought we would give them a shot. The owner, John was the most knowledgable and friendly person, and his operations team was always on the ball. Thank you for helping us and I hope you are able to help the friends and family we have sent your way. If any consumer out there wants to deal with honest, and fair people, you need to call CTW Financial Services Inc. Sincerley, Tom and Judy chambers
Was competent, proactive, diligent, and available. She spent a great deal of time helping my clients organize and provide the correct documents to get their loan approved and processed. I had confidence that she was in control of the situation. Continue to provide the excellent level of service!