I have come into Platinum Nails several times due to it being located below where my daughters take ballet. I always really want to be wowed, but unfortunately that has yet to happen. No matter the service, manicures or pedicures, they take an excruciatingly long time. A simple manicure/pedicure has easily run me almost 2 hours, and a manicure alone 50 minutes. If that meant that I got a super-extended, amazing massage or that the nail technicians were being extraordinarily thorough, I...view more'd be thrilled, but it is just that they seem like they don't have much experience, working painfully slowly. The four or five different techs that I have had all seemed like they really don't want to be there. As a client, I have always felt like I'm reduced to the body part or service that I'm coming in for -- despite my attempts, the techs haven't engaged in any conversation, haven't made eye contact, etc. The whole transaction and experience feels so cold. The work itself is adequate, though...acceptable enough to continue to drop in once in awhile while my daughters are in their classes.view less
when you go you can relax and feel like a girl getting spoiled. Jack does a great job on nails, he pays close attention to details along with remembering your preference from before. the pedicures are a great way to relax. they use these warm rocks towards the end of the massage that are a dream. we took a group of women and young girls and they spoiled us all. the cost is a little more but you know when your done it was worth every penney. I recommend this spa to everyone.
Jack does the best nails. I had been trying to have my nails done for ten years and never found anyone who could do my nails without them lifting within days. The spa is very relaxing and clean. They have great pedicures. I would recommend this place to anyone.