07/21/2011Provided by Citysearch -
I was an event planner for a recent 21 year old's 3 day event including the last night having dinner at P.F. Chang's in Walnut Creek. The guest of honor (Blake) and myself came into the restaurant a few weeks before the event and were greeted by Joseph Pishal, the manager. Joseph offered us so much more than we ever expected from a restaurant chain!
He explained how the pre-fixe menu would benefit our large party, presented a food tasting and personalized drink creation for Blake with the bartender that we could serve the night of the event and allowed us to come into the restaurant before the event to set up. He reserved a private area for our party of 25 with no deposit or extra cost to us. This is unheard of at restaurants today and it was such a treat for Blake who was on a budget.
We arrived at the restaurant the night of the dinner and Joseph and his staff greeted us with a drink ""on the house"" for Blake right away along with our server, Jamie Pizzagoni, explaining how she would be assisting us that evening.
The food was wonderful and so was the special drink that they created for Blake! The staff even gave us a huge slice of cake and sang ""happy birthday"" to him! Yum!
As it turned out, our party was not as large as we hoped and Jamie was so understanding. She helped me re-configure the dining area we had reserved and our concern was to create space so that the restaurant would be able to create more tables for their normal dinner service.
At the end of the event, Jamie took the extra time to separate the checks for the party, and Joseph gave myself and Blake a special gift bag and personal thank you.
I can't say enough about the professionalism and personal care this staff offered us. I have not seen it matched and recommend this venue to any large or small party. I will return with corporate and personal events in the future and offer my sincere thanks to you!