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New York Gourmet Pizzeria

(6)
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Business Details

Hours:
mon 10:00am-11:00pm;tue 10:00am-11:00pm;wed 10:00am-11:00pm;thu 10:00am-11:00pm;fri 10:00am-1:00am;sat 10:00am-1:00am;sun 10:00am-11:00pm;
Extra Phones:

Phone: (925) 938-6513

Payment method:
master card, visa
AKA:

New York Pizza

Categories:
Pizza, Italian Restaurants, Fast Food Restaurants, Restaurants

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11/02/2007
DO NOT CARE!

We ordered take out. Brought it home and the bottom was burned, black. Another time we went to the restaurant it self and ate out side. My girlfriend ordered a fountain pop and I want to try it cause it was a new kind that I have never tried. I went in side to get her a refill and one of the staff members said in a sarcastic tone, ""Thirsty?"" I found to be rude and I should I said something. They can not even show r... view more

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10/25/2006
DISGUSTING STAFF!!

The person that wrote ""excellent REAL NY slice"" has obviously never been to NY and had pizza! NOTHING in this town compares but this place tastes like something out of a grocery reheated! However, my complaint isn't with the food - it's what one has to go through just to be served tasteless food - the STAFF is the rudest and could not give one flying fig about the patrons. I strongly suggest the owner hire a new... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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10/18/2006
AWFUL Staff!! Rude and clueless!!

If the food was good the staff they employ would STILL be an issue. The food is okay if you are desperate. However, I would never again tolerate being treated with such rudeness by the people working there. And whatever you do - DON'T ask for delivery! I'm all for employing the handicapped but only if they can adequately take an order AND make sure it is sent out - that should be mandatory. Twice I have ordered f... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/15/2006
New York Pizza Walnut Creek

The pizza is adequate BUT the customer service is the WORST I have ever experienced in any arena! While placing an order I spoke with a female and I had to prompt HER to ask for my address, phone number, etc. Then when the pizza was over 2 hours late I called to complain and she told ME she didn't like my tone and hung up the phone on me!! Can you EVEN?? I come from NY city where customer service is a joke but ev... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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04/22/2005
Excellent REAL New York slice

It's really hard to get good, thin-crust New York Pizza. Most places have spongy, doughy crusts. Other places go to the extreme opposite having cracker thin crusts laden with oil. Getting it right -- in between those two -- is tough (although the NY pizza joints have it down). The closest in the Bay Area is Arinell's in Berkeley. New York Pizza in Walnut Creek is just as good and has been, on occasion, even bette... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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05/01/2004
Not what it used to be!!

NY Pizza, formerly known as Piggy's Pizza, used to serve great fresh pizza in a lively and exciting environment. NY Pizza leaves much to be desired. I was very dissapointed at the quality of the meal I was served. The pizza was sub-par, unoriginal and tasted stale.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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New York Gourmet Pizzeria

1372 Locust StWalnut CreekCA 94596

(925) 930-7377

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New York Gourmet Pizzeria

1372 Locust StWalnut CreekCA 94596

(925) 930-7377

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