While the tech. did a good job for the repair, cleaning, part replacement of our side by side refrigerator & was done in a timely manner The new icemaker still only fills & dumps about 12 ice cubes @ about, 3 - 4 times a day, which is not nearly enough ice to support our ice intake. I also still have 12 tiles which we're loosened up all around the edges which creates a dangerous tripping & cracking problem in the kitchen from the stopped up refrigerator water flooding the floor. Any suggestions to resolve these separate concerns?
We recently had a repair on our dishwasher by Sears appliance repair services. The technician arrived on time & was able to complete the repair as requested. Our technician was professional, respectful and knowledgeable about his work. Our repair was scheduled to occur between 8-5pm, and the tech called one hour prior to arriving at 12:30pm. I could not have been more satisfied with the entire experience. While I did not catch his name, your technician was absolutely perfect in every way. No complaints here. Thank you!
Called Sears appliance service to fix our Samsung front load washer. Since the washer is a stack unit combo (drier on top of washer) it took a couple of visits to get the 2 service techs required to move the units. The washer repair took 30 minutes (replaced the water drain pump). The Tech was very knowledgeable and mentioned that I qualified for a 1 year warranty and that he would be sending the paperwork over email but I'm still waiting, kinda disappointed about that, otherwise great service.