I've been banking with NFCU since 1994, opening my first account when I was assigned to the Yokosuka Naval Complex. While I have open credit accounts with nearly a dozen banks (Chase, Bank of America, Citibank, American Express), I only carry my NFCU VISA. They've financed 3 of my cars over the years (the rest I've paid cash for), and have ALWAYS surpassed my wildest expectations. If I could give them 10 stars, I would. My one and only wish - that I could access my checking account using Quicken. Oh well.
I asked one of the girls to go out of her way and check on the price for the ice cream cakes for me. She came back and told me the price and also the other flavors because my flavor of choose wasn't available. She also was willing to pickup some candles for me so i wouldn't have to go hunting around for anything. Well, needless to say i was very impressed!!!
Great customer service! Friendly staff and always there to help. I applied for a home equity line of credit and they were able to help me save over $5000 just by switching!