My husband's first duty station in the Army is Schofield Barracks. We were looking for something close to work and within our budget. We planned to tour a bunch of apartments between Wahiawa and Mililani, but we quickly discovered that most places here dont have offices on site and you have to call a realtor to schedule an appointment - which, they never call you back. We showed up at the Palms without an appointment and Amanda took us around the community with no problem. She was very friendly and knew a lot about the area. We felt comfortable and she wasnt pushy. We put a deposit down that day and took advantage of their awesome special. We love our apartment, we have a lot of space for the two of us, and it was a great price. The only complaint we have is the noise from the school bus parking lot behind our apartment, but its tolerable. The office staff is really friendly and i think we'll be happy here.
I recently got a section 8 voucher and i been looking online to find a place. I didn't know it was going to be that hard! I knew Palms of Kilani accepted it cuz my friend lives there so i looked up reviews online. i saw some stuff about high utility bills but thought id call anyway because utilities are expensive everywhere. I spoke to Amanda and she knew a lot about the program which helped because no one really took the time to explain it to me and my worker was hard to understand and is always busy. i didnt qualify because my voucher wasnt enough, but she educated me on how it works and I was able to find something elsewhere. i wanted to write a review because i use the internet a lot and think personal reviews are helpful... its not often you find nice people that help you even though you arent going to do business with them.
I am writing a review to express how impressed I am with management. There was an issue with some residents in our building and we addressed the concern with Grace in the office. Now, I won't go into details on what the problem was, but it was quite serious. She handled the issue quickly & professionally. Thank you so much Grace! My family and I move a lot and we've encountered some problematic landlords and I hope that these owners know that they have a gem in their hands. Keep up the good work!