We can't say enough great things about University Mazda, Eric our Salesperson and Duane the Sales Manager! We bought a new Miata, our third, from University Mazda. We had been to Lee Johnson Mazda first and they left us less than enthused. Poor follow up and they were not willing to negotiate a win win deal. We had to 'chase' the sales guy via phone and text to get him to call us back. We always check out the competition and this made us want to more. Eric understood we wanted to buy the car and negotiated in a fair way so that we got a MUCH better trade in our truck. He phoned around to see what the best deal he could get and beat LJ Mazda's trade in price by almost 2K. Totally win win! We got a better trade in price and they knew they could sell our trade in and make money. Eric was prompt in getting back to us and listening to our point of view. We walked in Monday night and Wednesday night we were driving our new baby home! Thanks University Mazda! Zoom! Zoom!
Serving the Waco Area.
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I bought a 2012 Nissan Versa from Elliot Stallings at Quality Cars at the end of January 2016. I didn't get a warranty on the car. 5 days after I took it home the check engine light came on. It ended up being a very minor wiring issue. But I am VERY IMPRESSED by the TOP NOTCH CUSTOMER SERVICE I received!!! They not only fixed the car,even though it was purchased "as is" with no warranty. They also gave me a loaner vehicle to drive while mine was being serviced!! I didn't have to gripe or complain. All I did was call to see if they knew of any previous issues & they jumped in gear & took great care of me!!!!! If you are looking to purchase a vehicle I HIGHLY RECOMMEND You go see Elliot Stallings, Paul Valentine, Byron Jackson or any of the guys at Quality Cars!!!!!! You won't regret it! I WILL MOST DEFINITELY BE A RETURN CUSTOMER!!!!! Five stars for customer service!!!! Five stars for inventory also!!
We recently purchased our 4th new Mazda from University Mazda. Ten years ago, when we purchased our first vehicle, Chris Wayne was the sales manager. Chris also sold us our second car. We were so pleased with him and University Mazda that our third vehicle was purchased sight unseen over the phone! Chris has now moved up to General Manager, so we dealt with Sonny this time. He is just as great as Chris! When we first started dealing with University Mazda, we lived in the Seattle area. We now live near Spokane, but driving the 5 hours to University Mazda is worth it. We cannot recommend this dealership enough, It's G.M. and sales people are friendly, honest, knowledgeable, and low pressure.