I have been amazed at their level of customer service. I have had some major issues with our mortgage company (Chase) and they have provided me with the utmost concern and consideration for my dilemma. I have spent countless amounts of time on hold with 1-800 numbers with Chase. The fact that I can call a local phone number and speak to a banker at First National Bank is priceless. My husband and I are very pleased with the relationships we have formed at First National Bank and refer as much business their way as possible!
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mortgage loan is a loan secured by real property through the use of a mortgage note which evidences the existence of the loan and the encumbrance of that realty through the granting of a mortgage which secures the loan. However, the word mortgage alone, in everyday usage, is most often used to mean mortgage loan.
The staff is very welcoming and friendly. They greet me with a smile and a how are you every time I walk in. They are very knowledgable and willing to help. The service is second to none. This is what a community bank should be like. Thanks for all you do for me!!