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In Need of Appliance Repair? Then Look No Further!

General Info
Ace Premium Appliance Care provides appliance repair, refrigerator repair, dishwasher repair, washer and dryer repair! Proudly serving Virginia Beach, VA and surrounding areas! " Is your Ace in the hole? With appliance repair, get 20% off on dryer vent cleaning at the same time."
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Services/Products
When your appliances are on the brink, you don't have to shell out vast sums for expensive replacements. At Ace Premium Appliance Care, we specialize in expert appliance repairs that can save you time, money and aggravation. We have been in business for six years, and in that time we have consistently delivered professional services in a fast, friendly and professional manner that our clients always appreciate. You can benefit from our stellar services too! Just pick up the phone and give us a call. * Dishwasher Repair * Washer/Dryer Repair including Front Loading Machines * Icemaker Repair * Garbage Disposal Repair * Refrigerator/Freezers Repair * Stove/Range/Oven (Gas/Electric) Repair * Water Heater Repair * Dryer Vent Cleaning * Installations * Guarantee on all Repairs * 24-Hour Emergency Service If your appliances need repairs, don't despair. Just call on us. We'll provide a quick and reliable fix without breaking your budget. You can increase the life of your appliances and avoid expensive replacements. It's easy when you've got the tricks of the trade, and we have those in spades. Contact us today and learn more about our unique capabilities.
Brands
Frigidaire, GE, Kenmore, LG, Samsung, Whirlpool, dishwashers, refrigerators
Neighborhoods
Ocean Lakes, Courthouse-Sandbridge
Categories
Other Information

Services: Service Appliances, Oven Repair, Refrigerator Repair, Stove Repair, Washer & Dryer Repair

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Reviews

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Paula M.

11/03/2018

Overall
Selection
Service

I called on Thursday and was seen on Friday morning. The repair man was extremely professional and knew what he was doing. The price was so reasonable as well. Timely, excellent, skilled service. Professional and knowledgeable. Would highly recommend.

JB
Jim B.

12/16/2017

Overall

I have used Eric twice now and would recommend him to everyone. Super nice, knowledgeable, friendly, honest and just about any other adjective that would describe a quality you'd look for in a service technician. You call ACE you get Eric, it's his business. I called him around noon on a Friday and he showed up around 5:30pm same day, squeezing me in at the end of his day. Diagnosed the problem then returned the next day, a Saturday,with a new part and finished the repair. Look no further and give him a call.

TS
Teresa S.

09/30/2016

Overall

We have called Eric , with Ace Premium Appliance Care, now for 3 different appliance repair jobs....he is reliable, honest, punctual, personable and reasonably priced. We will definitely keep his card on our refrigerator for future needs. We have already referred him to a friend and a neighbor!

NS
Nick S.

08/01/2016

Overall
Service

My experience with Eric had everything you would want in a repair service. He was polite, on time, efficient, and priced well. He had some trouble figuring out how to reset the dryer after replacing a broken part, but after a few minutes in his van he was back inside and had it fixed in just a few minutes.

TC
Tom C.

03/18/2016

Overall

Eric was extraordinary. He came the same day to fix our Jenn-Air. He fixed and solved the problem. Even though the parts are no longer in service, he trouble shot the problem and fixed it. He made sure it worked and was neat and extremely personable.

I highly recommend

TA
Tonya A.

01/09/2016

Overall

What a great find! Same day service of calling for appointment. GREAT prices..flat rate for labor (not per hour). I called the day before New Years Eve, came out, looked at washer. Had to order part, part was n the next afternoon however he was going out of town, which is understandable because it was a holiday. He came back to put the part in...on a SUNDAY, after driving all day back from his vacation! Will definitely be recommending him and keeping his number on hand for future repairs. Great job, great service, great man!!

MF
Michael F.

08/22/2015

Overall

Good service. Gentleman arrived on time within the two hour service window. He diagnosed the problem quickly and repaired the problem without having to order any uneeded parts. The price of the repair was average, but the job was done within 24 hours of contacting the company, which was great. Most other companies wanted us to wait up to a week to even look at our issue. I would recommend this company to a friend or neighbor and will be calling the company in the future to repair another appliance.

SJ
Suzanne J.

09/26/2014

Overall
Best service ever!

Best same day service on my broken wash machine. Up and running in no time!! Same day and great price and awesome service! Thanks you!

LH
Linda H.

07/09/2014

Overall

FANTASTIC SERVICE AT AWESOME PRICES!!! Called Ace today, after contacting THREE other companies who advertised SAME DAY SERVICE, yet unable to come same day? Mr. Waller arrived, found the problem with my washer, fixed it quickly and efficiently and at a great price to boot! Will def keep this company in mind for future repairs!

AM
Angela M.

06/06/2014

Overall

AWESOME!!! I called this morning after being told by another major company, that it would be a week before they could come out. I called Ace, Eric arrived within hour and a half! Fixed the problem right away. He explained everything related to the repairs. EXCELLENT SERVICE!!!

DA
Deborah A.

02/02/2014

Overall

Contacted Ace on Saturday at 1pm when another company cancelled at the last minute. Eric called me back right away and said he was on his way to another job, but he would be by in about 2 hours - he showed up right on time, super professional and walked us through everything he was doing as he was repairing our dryer. I will DEFINITELY recommend him to anyone -

CC
Chris C.

01/04/2014

Overall

Prompt, excellent service! Called about our Kenmore Dishwasher, which had decided to go on strike, once it realized the warranty period had expired. Searched online for appliance repair, found ACE website and called them up. Several hours later, the dishwasher is back in action and performing like a champ! Professional, knowledgeable technician at a reasonable price. Awesome!

billbenedict

04/09/2013

Overall

My whirlpool front load washer was showing an error code and not working properly. Called them at noon and described the problem to the tech. He said he would be out between 3-5pm the same day. He showed up at 4pm and the washer was working 45 minutes late. The tech was very professional and the price was reasonable. I would highly reccommend them. In fact, I will be calling him back to fix a burner on my stove in a couple of weeks when I save up the money.

hrconsumer

03/17/2013

Overall

Ace Premium Appliance Care



Called and set up an appointment. Tech came by, was on phone about another repair job and then went outside. Came back and said he needed to order a part and would come back even though the part had been established and was supposedly on order.



Did not come back at set time. Called tech and asked what was the hold up, sounded like he just woke up. Said he was on another job; finally came back. This was an all day affair, messed up our day. His main goal is to get the 65 something visit fee and leave.



Not to be trusted.

DO NO RECOMMEND.

jackvb

02/26/2013

Overall

Outstanding service.



I called at 9 AM; was promised a service call between 3 and 5 PM that day; Mr. Eric Waller arrived at 3:05 PM; and my broken washing machine was repaired by 3:20 PM.



Over the phone Eric had asked me to describe the problem and the washing machine model number. He diagnosed the probable problem and brought a selection of replacement parts. The costs for the service call, repair part, and labor were very reasonable.



A great example of a small business owner providing excellent service at a fair price.

Overall
Mr. Waller just came out to se...

Mr. Waller just came out to service our Whirlpool top loader that had stopped spinning. I called him on a Sunday evening and he told me he'd be out between 10-12 on Monday. He called me Monday morning and told me he'd be here w/in 30 minutes, and he was! He walked right in and found the problem in literally 30 seconds. He had the part in his truck and had my machine running again within 30-45 minutes! He then explained how the part worked and about our machine in general. He was very prompt, courteous, knowledgeable and reasonably priced. I highly recommend him!

Overall
I called them today and were a...

I called them today and were able to come within the hour! He was so prompt, explained everything to me and didn't charge an arm and a leg. I will definitely call them again for any other problems that I have!!

schelir

11/05/2012

Overall
Called about my LG front loadi...

Called about my LG front loading washer not draining the water out of the clothes. He caled me about 0830 Monday morning and was at my house by 1100. Within about 1/2 hr he knew what the problem was, had the part in his truck and fixed my washer and had it back together. Was much cheaper than we were expecting and gave us a military discount! Will be using him again because he is very friendly, very profesional, and very promt!

Details

Phone: (877) 214-4436

Address: 1760 Box Elder Arch, Virginia Beach, VA 23454

Website: http://www.acepremiumappliance.com

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