This has to be the most nervous repairman I've ever encountered. Always in a hurry, never stayed for longer than 15 minutes. Always quick to rush me off the phone. Just a weird person in general. My girlfriend felt the same way. It wasn't an easy experience. Took too long to get parts for my rv and needless to say I cancelled everything and found someone else to do the job. I would not recommend this guy. On a better note, try Byron's rv repair in beaumont tx. Much easier to handle and would you believe he brought all his guys and they changed my awning in pouring down rain. And no, I am not in anyway affiliated with him or his business. Choose who you want and you will see what I say is true.