Had to book a car day before hectic New Year's weekend. I have been doing business with enterprise for years (fist time Bing location) and could never understand why the cars weren't filled up while renting- always a half or 3-4 tank gas so called morning of and asked for it be filled up prior to morning pickup and was happily accommodated. Upon arrival, there were many customers but line moved quickly and efficiently as there were enough employees (closing at noon for New Year's). The employee who helped me was very kind and professional and took the time showing me the car without rushing me. The car served its purpose of getttng me to the city and all was good upon return. I was even asked if I needed a ride home !! Cheers to Enterprise for caring about customers to ask for reviews: however it is important to acknowledge the poor reviews on here as well and accommodate those customers in a positive way.
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Overall pleased, but a few issues, understand the whole idea being my responsibility that's why I did not refute the charges if someone at sales could possibly have a general knowledge of who covers rental insurance as far as general coverage that one would not have to get your extra coverage yes he would lose money but you would appear to care whether or not a person saves money. Secondly when I was given my insurance cost per day they happened to lump in the roadside assistance shame on me for not noticing.
Great service. Been working with this branch for 4 years and never had any problems. Current manager is always very friendly and helpful!