Having read two poor reviews, have to say something.
We have been taking our cars to Bill for the last 20 years. Not necessarily the cheapest, but always honest and dependable. His wife, for instance, suggested that rather than repairing our 12 year old car this week, we should consider getting another- Nice to be able to count on his family not only for necessary repairs but also balance advise.
Do NOT favor this business. On 1-19-12 I called (Valvoline Express Care) and specificly asked the price of an Oil Change for my Ford 7.3 liter Diesel, I was quoted $ 70.99, so I went to get it changed. Upon them completing a very professional oil change, Great communication during the change (oil level, quality, air filter, etc..), but that all changed when they provided me with a bill for $ 171.38 including tax. Bottoom line, I refused to pay, and then he drained the oil (15 quarts...view more) out of my truck and started to push my truck out of his very clean shop, when the police finally arrived. When it was all over, he filled the truck with what he called "cheap oil" and sent me on my way without charging me, all he wanted me to do was never come back. No Problem there. I want to make sure that everyone be aware of the lack of communication from this company and you should always stand up for what is right, don't let bullys like this push you around to get what they want.view less
Rude Customer Service at Superior Auto of Vero Beach
Not professional, extremely rude, to a repeat customer! I would not recommend Superior Auto service! Bill, the owner, completely went off the deep-end shouting and cursing after I attempted to get a quote on the repairs to my vehicle. This request is reasonable and was made in a very polite manner. GO SOMEWHERE ELSE WITH YOUR BUSINESS! You have been warned!